Carlyn Bongar
Virtual Assistant | CRM & Social Media Support Specialist
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About
A sharp eye for details guides this virtual assistant's work. From handling admin duties to stepping into hiring tasks, organization stays front of mind. Scheduling fits smoothly alongside reaching out to customers - each task gets clear attention.
Business functions move forward without constant oversight. Focus leans on structure, yet shifts easily when demands change. Trust builds through consistent updates and direct conversations. Working solo comes naturally, yet teamwork shows up in every response.
Productivity grows not by chance, but through steady follow-through. Clients remain central, never an afterthought.
Experience
Recruitment & Administrative Staff - Al Jazeera Recruitment Agency (Middle East)
(2024-08 - 2026-03)
- Assisted in recruitment operations through online and face-to-face applicant screening.
- Supported social media recruitment campaigns and candidate sourcing.
- Coordinated with local and international recruitment partners.
- Managed applicant records, documentation, and communication updates.
- Performed administrative tasks to ensure smooth recruitment operations.
Institutional Research Secretary - Rizal Memorial Colleges, Inc.
(2023-06 - 2024-02)
- Organized research colloquia and academic events for graduate and postgraduate programs.
- Assisted in data gathering, documentation, and research report preparation.
- Managed schedules, inventory, communications, and event coordination.
- Supported institutional projects with administrative and research-related tasks.
- Participated in local and international research training programs and workshops.
Customer Service Representative - Awesome CX
(2022-09 - 2023-06)
- Delivered excellent customer support to premium members through phone assistance.
- Handled customer inquiries, account concerns, and membership renewals.
- Assisted customers with purchases and order-related concerns.
- Built strong customer relationships through effective communication and problem-solving.
Education
Bachelor of Arts - English Language - Agusan del Sur College, Inc. (2022-04)
