Ceed Alcance

Hardworking and reliable professional with experience in hotel & housekeeping management gained from years of working in the hospitality industry overseas. Currently managing and cooking in our restaurant business in the Philippines, demonstrating strong work ethic, attention to detail, and adaptability and is now seeking opportunities in the online workspace to apply my practical skills, discipline, and dedication to delivering quality results in a remote work environment.

Assistant Manager at Isidro's (formerly Mandaze) (2019-06 – 2025-08)

• Plan and oversee daily operations of a small food business, ensuring smooth workflow and high service standards.
• Design and cook menu items, maintaining food quality, consistency, and hygiene.
• Manage inventory, order supplies, and monitor food costs to ensure profitability.
• Supervise kitchen staff and provide hands-on training in food preparation and cleanliness.
• Handle customer inquiries, feedback, and complaints with professionalism and care.
• Maintain cleanliness and compliance with local health and safety regulations.
• Promote the business through word of mouth, social media, and local marketing strategies.
• Track sales, monitor expenses, and make operational adjustments to improve efficiency and customer satisfaction.

Housekeeping (Team Leader) at Pro Cleaning (2013-03 – 2018-09)

• Operated electrically powered scrubbing and polishing machines to clean and maintain various floor surfaces.
• Performed carpet suction cleaning and stain removal.
• Handled chemical agents safely as instructed for cleaning and maintenance procedures.
• Mopped floors using appropriate techniques and equipment.
• Emptied waste bins and transported waste to designated collection areas.
• Cleaned and sanitized toilets, urinals, sinks, baths, showers, and fountains.
• Cleaned exterior glass windows of buildings using appropriate tools, safety equipment, and techniques.
• Handles daily sanitation and inspects, identifies and eliminates pest infestations in residential and hotel properties.

Housekeeping and Food & Beverage Service at Tierra de Oro Resort (2011-10 – 2012-04)

• Assisted guests via phone for reservations and takeout orders.
• Greeted and seated customers, provided menus, and took food and beverage orders.
• Served food and drinks in a professional and courteous manner.
• Cleaned and reset tables after each guest's use.
• Maintained cleanliness in the dining area to ensure a pleasant dining experience.

Housekeeping Attendant at Century Park Hotel (2011-06 – 2011-08)

• Prepared guest rooms for cleaning and ensured timely service.
• Made beds, dusted furniture, and restocked bath supplies.
• Cleaned bathrooms and vacuumed carpets.
• Attended guest requests and resolved minor complaints.
• Ensured hotel property in assigned work areas was handled with care.
• Followed standard operating procedures for cleanliness and safety.

Diploma in Hotel and Restaurant Management – LAGUNA STATE POLYTECHNIC UNIVERSITY (2010)

– CANOSSA COLLEGE (2006)