Charles Molina

QA Engineer with 7 years of experience in software testing, specializing in UI and API functional testing. Strong foundation in the Software Testing Life Cycle (STLC), test case design, requirements documentation, regression testing, and test strategy. More than 4 years of exposure to test automation using Selenium, WebdriverIO, Cypress, Robot Framework, and Cucumber.

Experienced

Project SME for a Web Admin Portal, with a strong focus on test coverage, process improvement, test case management, and cross-functional collaboration.

Mid-Level QA Engineer - SolarWinds Corporation

(2024-11)

Contribute to the quality and reliability of an eCommerce platform supporting SolarWinds software products and services for business customers.

• Perform functional and non-functional testing across front-end and back-end services to ensure seamless and reliable customer experience.
• Conduct UI testing through browser-based manual testing, validating web functionality, user workflows, integrations, and overall platform behavior.
• Perform API testing using Postman and Bruno to validate requests, responses, business logic, data processing, and system integrations.
• Participate in the testing and maintenance of critical eCommerce transactions and workflows, ensuring requests are successfully processed across integrated systems.
• Contributed to a major eCommerce platform overhaul, including the review and retirement of obsolete test cases following significant changes to the website.
• Participated in test planning and test case creation from the ground up, improving test coverage and aligning test scenarios with the redesigned platform.
• Supported the successful Production deployment of the redesigned eCommerce platform in December 2025 and continue to perform ongoing quality assurance and maintenance activities.
• Perform continuous regression and functional testing to identify defects, prevent production issues, and maintain the stability of the eCommerce platform.
• Reassigned last May 2025 to an integration-focused project supporting systems connected to the eCommerce platform, including CRM and ERP integrations.
• Perform extensive API and back-end testing to validate data flow and transactions between web applications, AWS services, CRM, ERP, and other integrated platforms.
• Validate that API requests and transactions are correctly processed and that relevant data is successfully stored and passed through AWS-based services.
• Investigate integration issues by analyzing API requests/responses and verifying whether transactions successfully propagate across connected systems.
• Collaborate with developers and other project teams to investigate defects, clarify requirements, and ensure successful implementation of new features and integrations.
• Continuously identify opportunities to improve testing processes, test coverage, and overall product quality across the eCommerce and integration platforms.

Mid-Level QA Engineer - Samsung Research Philippines (SRPH)

(2023-06 - 2024-11)

Serve as Subject Matter Expert (SME) for a high-value project involving a Web Admin Portal.

• Spearhead testing strategies across project releases while following the Software Testing Life Cycle (STLC).
• Perform functional testing for front-end Admin Web Portal services and back-end services.
• Work within a QA organization using a mixed Scrum and Kanban Agile approach across releases.
• Led Test Case Refinement after a major UI overhaul, replacing obsolete test cases with a simpler, more detailed, and higher-coverage test suite.
• Participated in research and improvement of test case management using Zephyr Scale to increase testing efficiency.
• Automate newly deployed features after project releases using JavaScript and the WebdriverIO framework.
• Facilitated a brown-bag session on proper Zephyr Scale usage and created supporting documentation for the team.

Mid-Level QA Engineer - Albertsons Philtech (formerly Safeway Philtech)

(2020-07 - 2023-06)

Promoted from Entry-Level to Intermediate-Level QA Engineer in June 2022. Worked as QA for an Employee Workforce Management and Scheduling system supporting U.S. subsidiary companies.

• Performed functional testing focused on employee payroll requirements, including daily wages, overtime pay, 13th-month pay, and leave benefit computations.
• Created test cases for new requirements across different subsidiary companies.
• Validated that employee-pay requirements were accurately computed and processed by the system.
• Executed automated regression test cases and performed static testing based on automation results.
• Worked in a Scrum/Kanban Agile environment with developers and testers on the same team.

Automation Engineer - Accenture, Inc.

(2018-05 - 2019-12)

Started as an Entry-Level Automation Engineer supporting a Mobile Health and Self-Help application.

• Developed and maintained automation scripts and an automation tool for the application.
• Researched programming languages and algorithms required for the automation solution.
• Developed automated test scripts using Java, Selenium, and Cucumber.
• Applied Behavior-Driven Development (BDD) and Gherkin syntax for automated test cases.

Bachelor of Science - Information Technology - Our Lady of Fatima University (2014 - 2018)