Charlie Labares

Dedicated and hardworking IT graduate with knowledge of computer systems, networking, and technical support. Eager to learn, develop new skills, and contribute effectively in any entry-level role.

IT Intern at ContactPoint360PH (2025-07 – 2025-12)

• Installed operating systems, applications, and essential software on company devices.
• Performed computer setup, configuration, and deployment for production and office areas.
• Assisted in hardware installation such as RAM upgrades and component replacements.
• Reformatted and optimized PCs to improve performance and resolve system issues.
• Conducted troubleshooting and resolved issues on agents’ PCs and office equipment.
• Completed inventory checks and documentation for IT equipment in production floors.

IT Intern at Azpired Inc. (2026-01 – 2026-06)

• Assisted in troubleshooting hardware, software, and network-related issues.
• Performed computer setup, shutdown, and maintenance tasks in production areas.
• Supported users with password resets and account concerns through Active Directory.
• Assisted in monitoring and resolving headset, system unit, and connectivity issues.
• Provided IT support at the front desk and shadowed senior IT staff to learn technical processes and troubleshooting procedures.

Bachelor of Industrial Technology in Computer Technology – Cebu Technological University-Moalboal Campus