Christian Auditor

I am an Administrative Specialist with extensive experience in site administration, operations management, customer service, technical sales, and employee engagement. I am skilled in optimizing processes, coordinating across teams, and managing projects that ensure efficient and smooth business operations.

I am a versatile professional with strong experience in site administration, operations management, customer service, technical sales, and employee engagement. I have led teams in the BPO industry, managed site-wide operational functions, coordinated compliance initiatives, and implemented process improvements to enhance efficiency and employee satisfaction. My background also includes technical engineering work involving biometrics, CCTV, access control, and product support, as well as roles in account management and training.

Across all positions, I consistently deliver results through effective leadership, strategic planning, and a commitment to operational excellence.

Bachelor of Science in Electronics Technology

Bicol University (2009–2013)

Certifications & Trainings:

• Lean Six Sigma Yellow Belt – foundational knowledge in process improvement and quality management 
• SO3 – Safety Officer 3 / Loss Control Management – advanced expertise in workplace safety, risk assessment, and compliance 
• HIRAC Training – hazard identification, risk assessment, and control practices 
• BOSH – Basic Occupational Safety & Health – foundational safety compliance and preventive practices 
• HIPAA Training – patient data privacy and healthcare compliance 
• Operations Assistant Management Certificate – workflow coordination and operations support 
• First Aider Certification – basic life support and emergency response skills 
• Training Management Certificate – employee training program development and facilitation 
• Excel Expo 1 & 2 – Excel fundamentals to advanced data analysis skills 
• Power BI Training – data visualization, dashboard creation, and reporting 
• AI Efficiency Training – applying AI tools for automation and productivity 
• Emotional Intelligence (EI) Training – communication, empathy, and conflict management skills