Cisco Santos

Bachelor of Science in Information Systems graduate with experience providing freelance IT support, desktop computer assembly, operating system installation, hardware and software troubleshooting, networking, CCTV installation, printer configuration, and remote technical support. Skilled in diagnosing technical issues and delivering reliable end-user assistance in both onsite and remote environments.

Freelance IT Support Technician - Freelance - Cebu City, Cebu (Banilad)

(2026-01)

• Provided technical support to small and medium-sized businesses.
• Installed, configured, and maintained CCTV systems.
• Built, upgraded, and repaired desktop computer systems.
• Installed and configured Windows operating systems.
• Diagnosed and resolved hardware, software, and network issues.
• Configured printers, scanners, and peripheral devices.
• Delivered onsite and remote support to end users.

Bachelor of Science - Information Systems - University of Cebu Banilad (2026-06)