Corina San Valentin

Detail-oriented Payroll Specialist with over 7 years of experience in payroll processing, HR administration, and operational support within BPO industry. Currently responsible for payroll processing using ADP and recently completed training in QuickBooks Online (QBO) and Xero accounting software. Strong background in financial data management, reporting and administrative support.

Seeking an opportunity to transition into a bookkeeping or accounting support role where I can apply my payroll experience and newly acquired accounting software skills.

Payroll Specialist - ADP Philippines - Ayala Makati

(2022-01)

• Process employee payroll using ADP ensuring accurate salary computation and deductions.
• Review payroll reports and identify discrepancies before payroll finalization.
• Coordinate with HR and management regarding payroll adjustments and employee records.
• Maintain confidentiality of employee payroll and financial data.
• Generate payroll-related reports for internal documentation and review.

Mission Control Analyst – Sprint Account - Teleperformance

(2016-01 - 2022-12)

• Monitored operational metrics and workforce performance.
• Generated reports used by management for operational analysis and staffing decisions.
• Coordinated with operations teams to address service level performance concerns.

HR Associate - Teleperformance

(2016-01 - 2022-12)

• Assisted with HR administrative functions including employee documentation and record management.
• Supported onboarding activities and addressed employee inquiries.
• Maintained accurate and organized HR records in compliance with company policies.

Technical Support Representative – Epson Account - Teleperformance

(2016-01 - 2022-12)

• Provided technical troubleshooting and customer support for Epson products.
• Assisted customers with hardware and software related issues.
• Ensured high levels of customer satisfaction through effective issue resolution.

BS - BUSINESS ADMINISTRATION - ABE INTERNATIONAL BUSINESS SCHOOL (2010-01 - 2012-12)