Cylk Kaileen Ocampo

A highly versatile, proactive, and results-driven professional with extensive experience across Human Resources, Business Operations, E-commerce, Online Education, and Customer Service. Proven track record of managing daily storefront operations, handling supply chain tracking, optimizing local marketplace platforms, and launching marketing campaigns. A tech-savvy, fast learner who brings a positive attitude, outstanding patience, and extreme reliability to fast-paced setups, capable of quickly mastering new platforms and supporting business growth.

E-Commerce & Operations Manager at Engine Oil Products Venture (2024-01 – Present)

• Managed daily business operations, online storefronts, and customer delivery tracking.
• Specialized in setting up, optimizing, and growing sales across primary local marketplaces: Shopee, Lazada, and TikTok Shop.
• Created and implemented targeted digital marketing campaigns to build brand awareness, promote engine oil lines, and increase store traffic.
• Maintained a highly adaptable approach to online store management, showing a strong commitment to learning new digital sales channels and tools.

Business Owner & Operator at Food Services Enterprise (Lasagna Business) (2022-01 – 2024-12)

Launched and managed a local home-based food business specializing in premium artisan lasagna products.

• Oversaw all areas of food preparation, strict quality control, fresh ingredient buying, and financial tracking.
• Handled direct customer inquiries, order bookings, and local courier delivery arrangements.

E-Commerce & Operations Manager at Independent Cosmetics Brand (2021-01 – 2022-12)

• Led the complete planning and launch of a custom cosmetic product line from scratch.
• Created product concepts, designed brand logos/materials, and found manufacturing partners, custom bottles, and packaging materials online.
• Designed and ran online marketing campaigns to build brand awareness and increase sales.
• Managed daily store operations, e-commerce storefronts, and order fulfillment tracking.

Business Owner & Beauty Technician at Home-Based Beauty Services Enterprise (2019-01 – 2020-12)

Set up and managed an independent, home-based beauty care business providing professional nail care and beauty treatments.

• Oversaw all daily operations, including client scheduling, buying professional tools/supplies, and basic financial tracking.
• Maintained strict health, sanitation, and safety rules while building a loyal, recurring local client base through great personal service.

Wholesale Distribution Specialist at Independent Beauty & Wellness Supplements Venture (2018-01 – 2020-12)

Operated a bulk distribution business focused on sourcing and wholesaling popular beauty and wellness supplements.

• Negotiated bulk pricing with distributors, managed high-volume inventory records, and ensured proper product storage conditions.
• Built and supported a network of sub-resellers and retail clients, coordinating large shipping logistics and secure door-to-door deliveries.

HR & Hiring Specialist at Corporate & Remote Staffing Support (2018-01 – 2023-12)

5 Years Experience

• Managed full-cycle recruitment, including sourcing, vetting, and interviewing candidates to meet company staffing needs.
• Handled smooth onboarding training for new hires, making sure they understood company guidelines and workflows.
• Maintained helpful and professional communication with all candidates to support a friendly and lasting workplace relationship.

Online ESL Teacher at Global English Training Services (2018-01 – 2024-01)

6 Years Experience

• Delivered high-quality English language lessons to international students with outstanding patience and personal care.
• Customized teaching plans and classroom techniques to keep students highly engaged and meet their individual learning needs.
• Maintained high performance scores, earning a rating of High Distinction during formal training evaluations.

Front Desk Officer & Cashier (Seasonal/Events) at Philippine Dental Association Events (2018-01 – 2019-12)

• Welcomed attendees, handled reception desks, answered event questions, and managed general front office tasks.
• Accurately handled cash, credit, and check transactions while quickly issuing formal receipts.
• Processed on-site registrations, checked ticket pricing/quantities, and resolved guest complaints professionally.

Bachelor of Science in Tourism Management – Not specified (2024-01)

Doctor of Dental Medicine in Dental Medicine – Not specified (2019-01 – 2023-12)

Senior High School Diploma in STEM strand – Manila Adventist College (2019-01)