Jonah Navarro

I have the experience needed to manage your company's online presence to help increase brand awareness and gain your company the positive attention it needs to stay one-step ahead of the competition. My experience includes collecting and analyzing data, developing and creating marketing programs. Data-driven with highly creative thinking capacity and moderate technical ability.

Efficient in maintaining, developing and strengthening working relationships with all levels of employees, patrons, clientele and command-level personnel.

E-Commerce Manager - WASSER GLOBAL ENTERPRISE - Pasay City

(2023-08 - 2026-05)

• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

E-Commerce Manager - WORLD CLASS CONCEPTS CORP. - Pasay City

(2021-01 - 2023-12)

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience
• Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management
• Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes
• Monitoring and analysing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction
• Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales
• Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns

Merchandising and Marketing Head - BABABEAR CORPORATION - Quezon City

(2021-01 - 2021-11)

• Responsible for sales forecasts and marketing plans for CEO stores and four online stores in the Philippines
• Categories ranged were Home and Living, Stationary and Supplies, Footwear
• Oversaw pricing, merchandise selection and visual merchandising
• Creating and implementation of all marketing promotions
• Planning and forecasting on buying merchandise

Merchandising and Category Buyer - GOLDNINES INTERNATIONAL CO. LTD. - Manila

(2017-01 - 2020-12)

• Responsible for delivering category targets on sales
• Buying proper merchandise at the right price, quantity and terms
• Monitor and analyze stock levels
• Evaluate new items and vendors for the approval of the Division Merchandising Manager and Merchandising Director

Business Development Officer - TOPTRASSE GLOBAL INC. - San Juan City

(2015-01 - 2017-12)

• Leading the charge on market research plans to identify new opportunities
• Working with executives to implement marketing strategies and new opportunities
• Encouraging new and existing clients by creating and improving proposals
• Tracking expenses and maintaining the company budget
• Ensuring that the company meets revenue targets
• Providing training and mentoring to other members of the team

Marketing Officer - BELEXIS CONCEPT INC. - Mandaluyong City

(2011-01 - 2015-12)

• Managing and developing marketing campaigns
• Researching and analyzing data to identify and define audiences
• Conducting promotional activities
• Organizing and distributing financial and statistical information
• Overseeing campaigns on social media
• Evaluating the effectiveness of campaigns
• Reporting on trends and statistics across all digital media platforms

Management Information System Officer (MIS) - PARCO SELECTION - Quezon City

(2010-01 - 2011-12)

• Designing, monitoring, analyzing, and troubleshooting IT systems
• Interpreting briefs and developing IT systems that meet all specifications and cost requirements
• Assisting with training and onboarding processes

B.S - Information Technology - City of Malabon University (2004-01 - 2010-12)