Jonah Navarro

I have the experience needed to manage your company’s online presence to help increase brand awareness and gain your company the positive attention it needs to stay one-step ahead of the competition. My experience includes collecting and analyzing data, developing and creating marketing programs. Data-driven with highly creative thinking capacity and moderate technical ability.

Efficient in maintaining, developing and strengthening working relationships with all levels of employees, patrons, clientele and command-level personnel.

E-Commerce Manager at WASSER GLOBAL ENTERPRISE (2023-08 – 2026-05)

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience.
• Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, and inventory management.
• Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes.
• Monitoring and analysing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction.
• Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.
• Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns.

E-Commerce Manager at WORLD CLASS CONCEPTS CORP. (2021 – 2023)

• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

Merchandising and Marketing Head at BABABEAR CORPORATION (2021-01 – 2021-11)

• Responsible for sales forecasts and marketing plans for CEO stores and four online stores in the Philippines.
• Categories ranged were Home and Living, Stationary and Supplies, Footwear.
• Oversaw pricing, merchandise selection and visual merchandising.
• Creating and implementation of all marketing promotions.
• Planning and forecasting on buying merchandise.

Merchandising and Category Buyer at GOLDNINES INTERNATIONAL CO. LTD. (2017 – 2020)

• Responsible for delivering category targets on sales.
• Buying proper merchandise at the right price, quantity and terms
• Monitor and analyze stock levels
• Evaluate new items and vendors for the approval of the Division Merchandising Manager and Merchandising Director

Business Development Officer at TOPTRASSE GLOBAL INC. (2015 – 2017)

• Leading the charge on market research plans to identify new opportunities
• Working with executives to implement marketing strategies and new opportunities
• Encouraging new and existing clients by creating and improving proposals
• Tracking expenses and maintaining the company budget
• Ensuring that the company meets revenue targets
• Providing training and mentoring to other members of the team

Marketing Officer at BELEXIS CONCEPT INC. (2011 – 2015)

• Managing and developing marketing campaigns.
• Researching and analyzing data to identify and define audiences.
• Conducting promotional activities.
• Organizing and distributing financial and statistical information.
• Overseeing campaigns on social media.
• Evaluating the effectiveness of campaigns.
• Reporting on trends and statistics across all digital media platforms.

Management Information System Officer (MIS) at PARCO SELECTION (2010 – 2011)

• Designing, monitoring, analyzing, and troubleshooting IT systems.
• Interpreting briefs and developing IT systems that meet all specifications and cost requirements.
• Assisting with training and onboarding processes.

B. S in Information Technology – City of Malabon University (2004 – 2010)