Danica Maximo

Dedicated and results-driven hospitality professional seeking a challenging role that utilizes my leadership skills and industry expertise. With nearly two decades of experience gained from working with prestigious companies, I possess a wealth of knowledge and expertise that has been refined over 19 years.

Manager - The Club at Marina Bay Sands Singapore - Singapore

(2024-01 - 2025-06)

Planning, coordinating and managing staff and services to ensure the Lounge operations run efficiently and effectively and the customer service standards are maintained at all times. Involve in assisting with budgeting, scheduling, and administrative tasks, as well as leading by example and training staff members. Develop promotional activities which generate increased revenue and stimulate increased activity.

Assistant Manager - Bread Street Kitchen, Marina Bay Sands Singapore - Singapore

(2017-07 - 2024-01)

Overseeing daily restaurant operations, managing staff and ensuring excellent customer service, and maintaining high food quality and safety standards.

Supervisor - Regent Hotel, Four Seasons Hotel Singapore - Singapore

(2008-06 - 2017-07)

Assigned in a various outlet within the hotel to assist 3 opening outlets. Maintained the high customer service in excellence and trained team.

Hostess/Server/New Store Opener - Italianni's Restaurant Bistro Group of Companies - Greenbelt 2, Makati Philippines

(2006-04 - 2008-05)

• Making reservation for the guest, welcome them with a warm greeting, in Italian
• Seat the guest in a enthusiastic, warm and friendly manner
• Escort guest to properly set and clean tables and give them the menu
• Assist co-workers in performing their job functions when necessary
• Assisting all take out orders

Receptionist IST (In-store-trainer) - Italianni's Restaurant Bistro Group of Companies - Greenbelt 2, Makati Philippines

(2006-04 - 2008-05)

• Helps to monitor the application of the standard service procedure of the restaurant

Receptionist NSO - Italianni's Restaurant Bistro Group of Companies - Greenbelt 2, Makati Philippines

(2006-04 - 2008-05)

• New Store Opener
• Trainer of the entire newly hired employee, every time they open a new branch of Italiannis
• Teach them the Do's and Don'ts and the standard operating procedure

Food Server - Italianni's Restaurant Bistro Group of Companies - Greenbelt 2, Makati Philippines

(2006-04 - 2008-05)

• Takes guests orders for foods and beverages, enters the orders and transmits them to the kitchen, delivers meals to the guests
• Check back with the guests to ensure satisfaction and processes payment for meals
• Monitoring a clean, safe and sanitary environment for the guests in the station and for stocking and setting up the restaurant to meet the needs of the guests

Bachelor of Science - Hotel and Restaurant Management - La Consolacion College Manila, Philippines (2006-03)