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Danica Osorio

Danica Osorio

Adaptable, Focused, Leadership

Talent
OlongapoMember since May 8, 2026
Customer ServiceCompliance
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Customer ServiceCompliance

About

To obtain a position in a growth-oriented organization that will enable me to apply my training and knowledge while at the same time providing me with the opportunity to enhance and develop my existing skills and abilities.

Experience

PRODUCTION OPERATOR at SANYO DENKI (2017-01 – 2018-12)

  • Operate equipment safely and effectively for production processing

SALES STAFF/CASHIER at SM OLONGAPO (2018-01 – 2019-12)

  • The primary duty of a Sales Associate is to promote a company's products or services through excellent customer service
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed

RTS PROCESSOR/DISPATCHER/CASHIER/CUSTOMER SERVICE at ENTREGO EXPRESS CORPORATION (LOGISTICS) (2019-01 – 2023-12)

  • Working at our warehouse in Entrego express, as Returns Processor conducts quality inspection of the returned merchandise determining the physical quality and the usability of the returned product(s)
  • For Cashiers make deposits of money, record all foreign exchange transactions and check for money validity
  • Dispatcher's job is to find loads, negotiate rates, schedule drivers to pick up and deliver loads to customers
  • Dispatcher is also responsible for keeping all load records and monitoring drivers ELDs
  • For Customer Service / Parcel Delivery Inquiry, you can reach out to us ,Entrego is improving the delivery experience by improving the COD experience
  • Customer service is more that solving a customer's problem and closing ticket

DELIVERY OPERATION ASSOCIATE at ENTREGO EXPRESS CORPORATION (LOGISTICS) (2023-01 – Present)

Delivery Operations Associate manages a section of the hub operations and is responsible for the effective and successful warehousing, inventory management, and compliance to all clients' service level agreements (SLA).

Station Agent at AIRFREIGHT 2100 INC (2024-01 – Present)

Station Agent - a section of the hub operations and is responsible for the effective and successful warehousing, inventory management, and compliance to all clients' service level agreements (SLA).

Education

Primary – Gordon I Elementary School Olongapo City (2006-01 – 2007-12)

Secondary – Gordon Heights National High School Olongapo City (2010-01 – 2011-12)

TESDA in Microsoft Office Productivity Tools – TESDA (2011-01 – 2012-12)

Skills

AdaptableFocusedLeadership

Reviews

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