Dean Turing

IT Operations Manager blending Agile and Lean Six Sigma to optimize cloud infrastructure and lead end-to-end project execution. Proven leader of cross-functional teams driving enterprise workflow automation and strategic vendor governance to meet business goals.

Creative Strategist/Project Manager at Pioneer Solutions (Freelance) (2025-03 – Present)

• Managed video editing projects from concept to delivery, ensuring quality and timely execution.

IT Operations Manager at Software Ventures International (2021-03 – 2025-01)

• Promoted twice within three years, leading 3 teams (18 members) supporting infrastructure operations and production systems.
• Reduced AWS infrastructure costs by 15% through resource optimization and lifecycle management.
• Automated operational workflows to reduce manual intervention and improve reliability.
• Improved JIRA incident processes, reducing backlog by 75% and improving response time.
• Managed operations budget, vendor coordination, and infrastructure planning.

Technical Operations Manager at ProDG Cyber Café (2019-01 – 2021-03)

• Managed daily business operations and full technical setup of 50 client PCs, LAN/WAN network and POS systems.

Web Office Backend Support at Accenture Philippines, Inc. (2018-04 – 2019-02)

• Moderated large volumes of user content to ensure policy compliance and accurately escalated flagged posts.
• Awarded Top Performer for two consecutive months (Nov–Dec 2018) and Best in Productivity (Aug 2018)

B.S in Information Technology – AMA University – Main Campus (2014 – 2017)