Dennis Hanopol

Data Research & Operations Specialist with 19 years of professional experience in data research, lead generation, data management, CRM support, and operations. Experienced in researching B2B companies, identifying decision-makers, verifying contact information, maintaining databases, and processing large volumes of data with a strong focus on accuracy. I also have 8+ years of fully remote experience, with additional expertise in webinar configuration and landing page creation.

Jr. Marketing Operations Professional at Time Doctor (2025-04 – Present)

• Administered and maintained HubSpot Marketing Hub, including contact data management, system configuration, customization, and workflow support.
• Reviewed, validated, and maintained CRM data to improve accuracy and data quality.
• Supported marketing processes and workflow improvements to increase operational efficiency.
• Worked with large volumes of contact and marketing data while following established processes and quality standards.

Marketing Associate – Webinar Operations at Time Doctor (2023-01 – 2025-03)

• Managed webinar setup, including registration pages, attendee data, presenter information, and event settings.
• Created and maintained webinar forms, landing pages, and related assets in HubSpot.
• Managed webinar contact records, list imports, and audience segmentation in HubSpot.
• Supported webinar email communications, including invitations, confirmations, reminders, and follow-ups.
• Coordinated information across HubSpot and webinar platforms to ensure accurate event setup and data synchronization.
• Monitored registration and attendance data and assisted with reporting.
• Supported virtual events and resolved technical and operational issues as needed.
• Developed and documented webinar setup processes and guidelines.

Research Team Lead – Marketing at Time Doctor (2017-08 – 2022-12)

• Researched and qualified B2B companies and prospects for link-building opportunities.
• Identified relevant decision-makers and researched accurate contact information.
• Used LinkedIn, Hunter.io, ZoomInfo, Google, and other online sources to gather and verify prospect information.
• Reviewed and cross-checked information from multiple sources to maintain data accuracy.
• Managed research activities and supported the online marketing team's link building efforts.
• Worked with large volumes of prospect data while maintaining quality and consistency.

Advertising Operations Analyst at Aarki Inc. (now RZR) (2016-03 – 2017-03)

• Provided technical assistance and support to new and existing advertising clients.
• Investigated technical concerns and assisted clients with advertising-related issues.

Customer Service Team Lead at Aarki Inc. (now RZR) (2012-06 – 2016-02)

• Reviewed and verified user eligibility for credit-related complaints by analyzing account information and ensuring compliance with established guidelines.
• Reviewed customer information and processed cases accurately according to established procedures.

Data Entry Specialist at Open Access BPO (2009-06 – 2012-08)

• Performed data entry and customer information research while maintaining accuracy and completeness.
• Collected and organized email addresses and other information for business correspondence.
• Processed customer inquiries and maintained accurate records.

Customer Service Representative at KGB (2008-09 – 2009-02)

• Researched and responded to two-way text inquiries quickly and accurately.
• Used online research and problem-solving skills to provide accurate responses to a wide range of customer questions.

Vendor Structure / Billing Analyst at Accenture (2006-03 – 2008-05)

• Analyzed and processed work orders for new, migrating, and existing businesses.
• Processed account, billing, and claims-related information while maintaining accuracy and data integrity.
• Followed established procedures to ensure accurate processing of large volumes of business data.

Bachelor's Degree in Computer Science – University of Perpetual Help System DALTA (2001 – 2005)