Dianne Amacio

Licensed Pharmacist with 4+ years of experience in community and retail pharmacy operations. Skilled in patient coordination, EHR documentation, and workflow management, with a strong focus on regulatory compliance and high-quality patient care. Detail-oriented and highly organized, with excellent communication skills and a proven ability to support healthcare providers in remote clinical and administrative settings.

Patient Care Coordinator at Independent Contractor (2025-12 – 2026-03)

• Coordinated patient appointments, follow-ups, and service schedules to ensure efficient clinic operations.
• Maintained accurate and confidential patient records, ensuring proper documentation and compliance.
• Facilitated referrals, laboratory tests, and medication coordination for continuity of care.

Store Pharmacist at Watsons Personal Care Stores Philippines (2023-06 – 2025-10)

• Oversaw daily pharmacy/store operations, ensuring efficient workflow and compliance with regulations.
• Mentored 2 new pharmacists on clinical protocols, regulatory compliance, and best practices.
• Supervised and trained pharmacy technicians ensuring accuracy and compliance.
• Conducted performance evaluations and provided constructive feedback to staff.
• Achieved a 100% Retail Operating Standards Audit Compliance rating.
• Improved shrinkage management ratings from 94% to 100% through enhanced monitoring and controls.
• Reviewed monthly sales performance and implemented strategic sales activities to achieve sales targets.

Community Pharmacist at Farmacia ni Dok (2022-05 – 2023-06)

• Managed day-to-day pharmacy operations.
• Monitored and controlled inventory to minimize losses and ensure accurate stock levels.
• Ensured compliance with regulatory standards while maintaining efficient inventory flow.

Community Pharmacist at The Generics Pharmacy (2021-08 – 2022-05)

• Supervised pharmacy operations and ensured compliance with pharmacy regulations.
• Dispensed medications and monitored patient medication compliance.
• Provided patient counseling on proper medication use and safety.
• Increased store sales performance by 25% through improved customer service and product recommendations.
• Ensured 100% compliance with legal and regulatory pharmacy requirements.

Bachelor of Science in Pharmacy – Our Lady of Fatima University