Ken Chavez

I am a Registered Nurse with experience as a Clinical Instructor and Medical Virtual Assistant. I have a strong background in patient care, clinical documentation, scheduling, health education, and administrative support. In my current role, I assist healthcare providers with patient coordination, chart preparation, pre-assessments, scheduling, and real-time documentation while maintaining HIPAA compliance.

I am adaptable, detail-oriented, and committed to providing accurate and efficient support in a remote healthcare setting.

Sales Representative at Vigorous Telemarketing Group (2021 – 2022)

• Outbound/ Inbound Sales- Conducted outbound and inbound sales calls to prospective clients, presenting products/ services and closing deals to meet daily and monthly sales target.
• CRM Management- Maintained accurate customer records and updated CRM systems will call outcomes, client information and sales progress.
• Client Engagement- Handled objections professionally, built rapprt with clients, delovered persuavsive communication to increase conversion rates.

Senior Staff Nurse at San Jose Dialysis Center (2022 – 2025)

• Hemodialysis Management- Operated and Dalta (2023 – 2026)
• Clinical Supervision- Supervised and guided nursing students in clinical settings, ensuring safe, ethical, and evidence-based patient care practices.
• Clinical Documentation- Trained students on accurate, compliant charting and reporting aligned with EHR and healthcare documentation standards.
• Performance Evaluation- Assessed student competencies through case reviews, return demonstration, and structured feedback.
• Remote and Hybrid Teaching- Delivered clinical instruction and case discussions adaptable to virtual and in-person leaning environments.

Medical Virtual Assistant at Welltel Virtual Care (2026)

• Clinical Support -Prepared and pre-assessed patient charts in eClinicalWorks (eCW), verified patient information, medications, allergies, and vitals, performed real-time medical scribing, and provided patient education while maintaining HIPAA compliance.
• Scheduling & Patient Coordination- Managed patient intake and appointments through eCW and Welltel, responded to patient inquiries, and coordinated patient requests with providers and team leads.
• Communication & Teamwork- Communicated effectively with providers and team members, addressed patient needs, and promptly escalated concerns or workflow delays.
• Professionalism & EMR Management- Maintained accurate eCW electronic medical records, followed clinical protocols and workflows, and supported the training and onboarding of new team members.

Bachelor of Science in Nursing – St. Jude College Dasmarinas Cavite (2018 – 2022)

Master of Science in Nursing – St. Paul University Philippines (2026)