Divine Cauguiran

Detail-oriented professional with experience in hotel operations, rate management, and coordination support

Talent

Mabalacat, Central LuzonMember since June 7, 2026

Basic computer literacy skillsOrganizational skills by managing multiple tasks efficientlyAdaptability by quickly adjusting to new roles, tasks, and environmentsConsistently focused on customer satisfaction by understanding their needsVerbal and written communication skillsAttention to details with strong focused on accuracy

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Basic computer literacy skillsOrganizational skills by managing multiple tasks efficientlyAdaptability by quickly adjusting to new roles, tasks, and environmentsConsistently focused on customer satisfaction by understanding their needsVerbal and written communication skills

About

Detail-oriented professional with experience in hotel operations, rate management, and coordination support. Seeking a role in customer service, reservations, or operations where I can apply my skills, grow professionally, and contribute to improving team efficiency and service quality.

Experience

Contract Loading Analyst at Dnata Travel Contact Centre (2026-03 – Present)

Reviewed and approved negotiated promotional and discounted hotel rates.

Contract Loading Associate at Dnata Travel Contact Centre (2025-05 – 2026-02)

Manage hotel rates and maintained inventory accuracy across multiple properties.

Passenger Service Agent (Intern) at Philippine Airport Ground Support Solutions, Inc (PAGSS) (2025-03 – 2025-04)

Assisted passengers during check-in, boarding and flight departure ensuring the smooth and efficient experience.

Amadeus Global Distribution System (Training) at Omni Aviation (2024-11 – 2027-11)

Acquire skill in verifying current flight availability, schedules, and seat inventory.

Education

Bachelor of Science in Tourism Management – Mabalacat City College (2021 – 2025)

Skills

rate managementand coordination support

Reviews

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