Meta Ads Specialist - Cameron Digital Consulting
(2022-10)
- Developed and implemented meta ad strategies across various platforms, resulting in increased click-through rates and conversions for clients.
- Conducted extensive research on target audiences, keywords, and trends to optimize meta ads and improve campaign performance.
- Collaborated with cross-functional teams including copywriters, designers, and account managers to create and execute effective meta ad campaigns.
- Monitored and analyzed key performance metrics, providing regular reports and recommendations for optimization to clients.
- Managed large-scale meta ad campaigns across multiple accounts, ensuring adherence to client budgets and timelines.
- Trained and mentored junior meta ads team members, providing guidance on strategy development, campaign execution, and performance analysis.
Meta Ads Specialist - E-solar Company
(2022-01 - 2022-10)
- Develop and execute Facebook Ad campaigns to drive traffic, increase brand awareness, and generate leads and sales.
- Conduct market research to identify target audiences and develop highly targeted ad campaigns that resonate with specific customer segments.
- Continuously monitor and optimize Facebook Ad campaigns to ensure they are delivering the desired results and maximizing return on investment.
Meta Ads Specialist - YUMMYTUMMY CDO
(2020 - 2022)
- Develop and implement comprehensive social media marketing strategies that align with business goals and drive revenue growth, leveraging platforms such as Facebook, Instagram, and Twitter.
- Create compelling marketing content, including graphics, copy, and videos, that effectively communicates the brand's messaging and value proposition to target audiences.
- Analyze social media metrics and generate reports to track and measure the success of marketing campaigns, providing actionable insights for future optimization.
- Monitor and engage with social media audiences, building strong relationships with customers and driving brand loyalty and advocacy.
Virtual Assistant - CAPITOLA GROUP
(2019 - 2022)
- Successfully managed a remote team, ensuring effective communication and collaboration via Skype, phone, and email.
- Provided exceptional customer care by managing multiple email accounts and promptly responding to customer inquiries and requests.
- Generated reports on sales, products, and refunds to provide critical business insights and inform decision-making.
- Managed social media accounts on Instagram and Facebook, engaging with customers and addressing queries in a timely and professional manner.
- Resolved customer issues and inquiries related to products or services, demonstrating strong problem-solving and conflict resolution skills.
- Created new customer accounts, processed orders, and liaised with vendors to ensure timely delivery and resolution of any issues.
- Maintained accurate records of customer interactions and transactions, ensuring compliance with data privacy and security regulations.
- Contributed to the enhancement of landing pages and the overall customer experience by uploading tracking numbers, adding products, and providing feedback to the web development team.
Financial Advisor - PRU LIFE UK
(2014 - 2019)
- Developed and presented customized financial planning and investment solutions to clients and prospects, showcasing strong analytical and problem-solving skills.
- Advised clients on long-term and short-term financial goals, providing expert guidance and support to help them achieve their objectives.
- Communicated insurance coverage and benefits clearly to clients and prospects, ensuring a thorough understanding of the client's commitments and the impact of unpaid services.
- Demonstrated expertise in building strong relationships with clients and prospects through effective communication, showcasing a commitment to customer service and satisfaction.
Bank Teller - CHINA BANK SAVINGS
(2017 - 2019)
- Provided exceptional customer service, resolved concerns promptly, and built strong customer loyalty.
- Demonstrated expertise in quickly and effectively solving customer challenges and providing accurate information to inquiries, ensuring customers felt appreciated and at ease.
- Maintained accurate records of each transaction and ensured compliance with documentation and paperwork requirements.
- Assisted clients with various questions and concerns related to their accounts and bank products, showcasing strong communication and problem-solving skills.
Medical Representative - GETZ PHARMA PHILS, INC.
(2015 - 2016)
- Built and maintained strong relationships with key stakeholders, including physicians, staff members, hospital managers, and pharmacists, through effective communication.
- Organized and led meetings and discussions to introduce new products and highlight product features to medical institutions, demonstrating strong presentation and relationship-building skills.
- Traveled to medical facilities within a 50km radius to maintain and strengthen customer relationships, showcasing a commitment to customer service and satisfaction.
- Exceeded expectations by achieving an average of 157% quota within the first 3 months, demonstrating a strong work ethic and ability to deliver results.