Erica Paciolco
Human Resource and Admin Specialist
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About
A dedicated and highly motivated HR professional seeking to utilize interpersonal, administrative, and technical skills to drive operational efficiency in Human Resources and Administration.
Experience
Human Resource and Admin Specialist - Sanden Cold Chain System Philippines Inc.
(2026-05)
- Process employee timekeeping, government mandatories, and payroll accurately.
- Handle requests for payment (RFP), purchase requests, and general administrative operations.
- Monitor statutory and company compliance requirements.
- Oversee employee relations and facilitate end-to-end recruitment processes.
- Manage and process fleet cards, Autosweep, and EasyTrip toll replenishment.
Timekeeping Coordinator (National Timekeeping Account) - Accenture
(2024-09 - 2026-05)
- Assisted clients from California, Hawaii, Colorado, Mid Atlantic, and other program offices with timekeeping and timecard coding.
- Resolved employee queries regarding timecards, leave credits, and leave eligibility.
- Reviewed employment contracts to verify eligibility for shift differentials and additional pay.
- Corrected timecard errors to ensure accurate payroll processing.
Customer Service Representative (Healthcare Account) - Foundever Eton
(2024-06 - 2024-08)
- Addressed employee inquiries regarding healthcare benefits, 401(k) savings, life benefits, retirement plans, LOA, and payroll services.
- Processed health enrollments, tax updates, direct deposits, 401(k) withdrawals/contributions, and retirement elections.
- Managed customer accounts and maintained confidential employee records in the system database.
Admin / Sales & Admin Staff - Sanden Cold Chain System Philippines Inc.
(2021 - 2024)
- Managed Requests for Payment (RFP), sales invoices, sales quotations, and petty cash processing.
- Monitored monthly sales and performed SAP System encoding and RFP liquidations.
- Coordinated the procurement and pick-up of project materials across the Manila area.
HR - Compensation & Benefits Staff - Monde M.Y. San Corporation
(2020-07 - 2020-12)
- Processed paid leaves, salary adjustments, pay slips, and cash payroll distribution.
- Administered benefits including medical, optical, OT meal, burial, and educational assistance.
- Handled Chinabank ATM registration, leave data encoding, and driver/shuttle scheduling.
Human Resources Trainee (OJT) - Sonion Philippines Inc.
- Encoded SSS and Pag-IBIG monthly contributions, employee movement, and regularization letters.
- Assisted in processing employee loans, conducting initial screening, and maintaining 201 files.
Education
Bachelor of Science - Psychology - Batangas State University (Malvar Campus) (2019)
