Jm Elizares
Human Resources Onboarding Specialist
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About
Onboarding Specialist with 5+ years of experience in BPO recruitment operations, handling high-volume candidate onboarding, compliance requirements, and deployment readiness. Experienced in supporting audit-heavy accounts, coordinating with cross-functional teams and vendors, and ensuring candidates meet strict account requirements. Known for strong communication skills, attention to detail, and the ability to manage complex onboarding processes under pressure.
Experience
Onboarding & Compliance Specialist at FOUNDEVER (Formerly SYKES ASIA INC.) (2021-01 – Present)
- Handle candidate onboarding requirements from recruitment endorsement until deployment.
- Coordinate with Recruitment, Operations, Payroll, candidates, BGC providers, and medical vendors to complete requirements and address concerns.
- Monitor high-volume hiring classes, tracking 40–50+ candidates, pending requirements, and onboarding status.
- Maintain EOD reports and trackers to provide updates on candidate progress, pending requirements, and completion status.
- Review candidate documents and account requirements, and escalate compliance issues when needed.
- Support audits by ensuring candidate files and onboarding documents are complete and properly maintained.
HR Assistant at FOUNDEVER (Formerly SYKES ASIA INC.)
- Managed candidate onboarding from endorsement to deployment.
- Coordinated with teams and vendors to complete pre-employment requirements.
- Maintained onboarding records, verified documents, and tracked candidate progress.
- Prepared onboarding documents and conducted pre-employment requirements orientation for newly hired employees.
HR Clerk at FOUNDEVER (Formerly SYKES ASIA INC.)
- Validation of all new employee documents, including government requirements such as SSS, PhilHealth, Pag-IBIG, TIN, NBI Clearance, birth certificates, and valid IDs.
- Reviewed rejected or incomplete requirements, informed candidates of corrections needed, and guided them through resubmission.
- Prepared productivity reports showing document volume, rejection trends, and common issues.
Education
BSBA in BUSINESS MANAGEMENT – LYCEUM OF THE PHILIPPINES UNIVERSITY (2015-01 – 2019-01)
