Fatima Gutierrez

Healthcare associate

Talent

NCRMember since August 1, 2026

Health Insurance VerificationBenefits and Eligibility VerificationHIPAA Compliance and Data PrivacyCall Handling and MultitaskingComputer Proficiency (CRM and Healthcare Systems)Empathy and ProfessionalismCopayment, Coinsurance, and Deductible KnowledgeMedical Terminology

Hire this person

Send a job offer directly to this candidate

Health Insurance VerificationBenefits and Eligibility VerificationHIPAA Compliance and Data PrivacyCall Handling and MultitaskingComputer Proficiency (CRM and Healthcare Systems)

About

I am a results-driven professional with an independent mindset, strong business acumen, and practical problem-solving skills. Known for being reliable, adaptable, and resourceful, I work effectively both independently and as part of a team. I am committed to delivering quality results, building strong working relationships, and contributing to organizational success through accountability, collaboration, and a proactive approach.

Experience

Healthcare associate - HGS

(2022)

Handles calls from healthcare providers to verify eligibility, benefits, and claims processing.

Collection agent - ProbeCx

(2022-01 - 2023-12)

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc sit amet sem nec risus egestas accumsan. In enim nunc, tincidunt ut quam eget, luctus sollicitudin neque.

Healthcare associate - TTEC

(2024-01 - 2025-12)

Handles calls from members covered under employer-sponsored health insurance plans. Verifies eligibility and benefits while providing accurate information regarding copayments, coinsurance, deductibles, and other plan coverage details.