Febra Celesios

Registered Medical Technologist (RMT) with hands-on experience in healthcare administration, patient support, medical documentation, and coordination with physicians and nursing staff. Built on that clinical foundation with e-commerce account and product-listing experience for a pharmaceutical (OTC) healthcare brand, developing sales-relevant skills in customer engagement, account management, and consultative communication. Detail-oriented, fast-learning, and genuinely passionate about healthcare sales, with a strong science background well suited to representing pharmaceutical and medical device portfolios and building trusted relationships with physicians, hospital staff, and healthcare decisionmakers.

Virtual Assistant – E-Commerce Account at OTC Pharmaceutical/Healthcare Brand (2026-04 – 2026-09)

• Manage and optimize online product listings for an OTC pharmaceutical/healthcare brand across Amazon Seller Central and TikTok Shop, ensuring accurate product content and compliance with brand and marketplace standards.
• Monitor account health, inventory, and marketplace performance to sustain consistent product availability and buyer satisfaction — direct, hands-on exposure to sales-driving activities such as listing optimization and customer engagement.
• Respond to customer inquiries before and after purchase using a consultative, solutions-focused approach that builds buyer trust and confidence in the product — the same relationship-first approach used in consultative healthcare sales.

Medical Virtual Assistant (2025-10 – 2026-03)

• Assisted patients with registration, appointment scheduling, and inquiries while providing professional and compassionate customer service.
• Maintained accurate patient records and performed high-volume medical data entry, ensuring the confidentiality of sensitive patient information.
• Applied medical terminology and clinical knowledge as a Licensed Medical Technologist to accurately process documentation and support daily healthcare operations.

Information Assistant I (2025-05 – 2025-09)

• Handled incoming phone calls and client inquiries, directing concerns to the appropriate department and ensuring timely, professional assistance.
• Scheduled appointments and coordinated meetings for staff, supporting smooth daily operations and effective time management.
• Performed accurate data entry and maintained organized digital and physical records, improving documentation accuracy and workflow coordination.

Bachelor of Science in Medical Technology – Misamis University (2025)