Fhatricia Catindig

Logistics and supply chain professional with 3 years of experience across import/export operations, production planning, and customer-facing logistics support. Skilled in end-to-end shipment coordination, freight forwarder negotiation, customs documentation, and INCOTERMS/demurrage compliance. Proven track record of ensuring on-time delivery, maintaining vendor and stakeholder communication, and streamlining operations through ERP systems (SAP).

Import / Export Management and Logistics Coordinator at Toyota Aisin Philippines Inc. (2023-06 – 2026-06)

• Coordinated end-to-end import/export logistics, monitoring shipment schedules and customs documentation to ensure on-time arrival of materials.
• Negotiated rates with freight forwarders, supporting cost-competitive shipping arrangements.
• Monitored vessel schedules and proactively communicated updates to stakeholders, resolving operational issues before they caused delays.
• Applied INCOTERMS and demurrage/detention knowledge to manage cost exposure and ensure contractual compliance.
• Prepared, reviewed, and managed shipping documentation (Commercial Invoice, Packing List, BL/AWB, Certificate of Origin) for accuracy and regulatory compliance.
• Oversaw document submission, approval, and shipping instruction workflows with shipping lines to keep cargo moving on schedule.
• Booked air and sea cargo (FCL/LCL) across multiple carriers (ONE, EGN, SITC) and DHL Express, coordinating routing across shipping lines.
• Reviewed and processed vendor billing requests for payment, ensuring accuracy and timely turnaround.

Production Planning Engineer at Toyota Aisin Philippines Inc. (2023-06)

• Developed and optimized daily and monthly production plans to align output with customer demand.
• Managed finished goods and packaging inventory to prevent stockouts and overstock.
• Maintained clear, ongoing communication with customers regarding order status and delivery schedules.
• Streamlined planning operations using SAP ERP and Microsoft Office tools, improving overall team efficiency.

Travel Associate at IGT Solutions (2022-04 – 2023-05)

• Resolved travel disruptions by coordinating alternative bookings, minimizing inconvenience for affected passengers.
• Provided customer support for booking changes, cancellations, and refunds with timely, effective resolutions.
• Implemented organized booking management processes that improved operational efficiency and reduced service delays.

Bachelor of Science in Industrial Engineering – Colegio de San Juan de Letran, Calamba