Jheramie Ocampo

Detail-oriented Logistics and Supply Chain Professional with over 12 years of experience in logistics operations, warehouse management, third-party logistics (3PL), fleet management, e-commerce, and process improvement. Extensive experience leading cross-functional projects, implementing operational improvements, conducting compliance audits, and optimizing logistics processes to improve efficiency and productivity. Strong background in process analysis, KPI management, systems documentation, Lean Six Sigma methodologies, and stakeholder management.

Proven ability to develop scalable solutions that strengthen operational performance while ensuring compliance with company policies and industry standards.

Senior Supervisor – Subcontractor Management at Lazada E-Services Philippines, Inc. (2020-10 – Present)

• Lead Fleet Management projects, process improvement initiatives, and operational support activities.
• Oversee documentation, reporting, productivity monitoring, and system efficiency.
• Validate Incident Reports (IR), Written Statements, and Authority to Deduct (ATD) forms for claims processing.
• Manage subcontractor claims and collection deductions.
• Conduct management meetings with internal stakeholders to present operational improvements and strategic initiatives.
• Ensure compliance with company policies, security procedures, and operational standards.

National 3PL Senior Operations Supervisor at FastCargo Logistics Corporation (2019-06 – 2020-09)

• Managed nationwide accreditation compliance for Third-Party Logistics providers.
• Conducted annual operational audits for customers and logistics partners.
• Standardized nationwide 3PL processes and operational procedures.
• Led corrective action initiatives for audit findings.
• Recommended enhancements for logistics systems and operational workflows.
• Supported nationwide implementation of operational improvement projects.

Luzon 3PL Management Supervisor at FastCargo Logistics Corporation (2015-12 – 2019-05)

• Performed internal and external logistics audits and truck inspections.
• Monitored trucker performance based on operational KPIs.
• Developed and improved operational procedures and monitoring systems.
• Reviewed documentation compliance and operational standards.
• Implemented process improvements to enhance logistics performance.

Outbound Warehouse Supervisor at FastCargo Logistics Corporation (2015-03 – 2015-12)

• Planned daily cargo stuffing schedules for optimal container utilization.
• Monitored cargo dwell time and warehouse productivity.
• Coordinated with Claims, Sales, and Customer Service regarding shipment discrepancies.
• Maintained warehouse safety and compliance with operational procedures.
• Ensured efficient outbound warehouse operations.

Operations Excellence Specialist / Industrial Engineer at FastCargo Logistics Corporation (2013-09 – 2015-03)

• Conducted operational analysis and recommended preventive and corrective improvements.
• Monitored Service Level Agreements (SLAs) across departments.
• Evaluated KPI performance and implemented operational enhancements.
• Led DMAIC projects and continuous improvement initiatives.
• Facilitated Quality Management System (QMS) training.
• Conducted annual operational audits and systems reviews.
• Recommended improvements to policies, procedures, and workflows.

Bachelor of Science in Industrial Engineering – Southern Luzon State University (2013)

On-the-Job Training – Amherst Laboratories, Inc. (2012-05 – 2012-06)