Francis Perez

Data Operations and Engineering Leader with 15+ years of experience across banking, consulting, consumer goods, aerospace, and distribution industries. Certified in Google Cloud and Databricks with expertise in Data Engineering, IT Operations, Service Management, AIOps, ETL, and Operational Excellence.

Data Operations Manager - Cushman & Wakefield

(2025-01)

• Align with regional business leaders to continuously deliver platform health metrics, data reliability updates, and process optimization strategies.
• Architect and execute automated monitoring frameworks to optimize platform security, data ingestion, and issue-resolution pipelines.
• Manage cross-functional technical teams overseeing large-scale enterprise data platforms and operational service delivery.
• Define and enforce critical KPIs, data quality metrics, and business-critical SLAs across enterprise data flows.

Operations Integration & Quality Specialist Manager - Metrobank

(2024-01 - 2025-01)

• Acted as corporate system owner for critical data and environment monitoring platforms, ensuring absolute system compliance.
• Spearheaded end-to-end production onboarding, risk analysis, and operational readiness frameworks across financial data structures.
• Pioneered large-scale operational quality checks that streamlined institutional reporting accuracy and infrastructure stability.

Data Engineering Associate Manager - Accenture

(2018-01 - 2024-01)

• Directed technical engineering teams, managing resource optimization, career mentoring, and project delivery targets.
• Led massive SAP Data Services ETL migration programs to SAP HANA, closely managing timelines and system delivery parameters.
• Standardized data service operations, effectively removing process backlogs and modernizing older data architectures.

Support Analyst II - Ingram Micro

(2015-01 - 2018-01)

• Managed SAP Data Services, BW, and BO support operations.

Senior Software Engineer - Accenture

(2010-01 - 2015-01)

• Led SAP Data Services development, upgrades, and implementations.