Gbc
FRENCH BILINGUAL APPLICANT
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About
A dynamic French sales professional with several years of experience in customer relations and sales operations. Proven mastery of negotiation and customer data processing, with a successful track record in managing client portfolios and continuously improving customer satisfaction. Demonstrated ability to resolve complex service and sales issues and strong adaptability to multicultural and multidisciplinary environments.
Seeking to leverage their in-depth understanding of customer needs to contribute to their growth and success within any organization.
Experience
Customer Sales at CAPITAL FINANCES (2023-09 – 2025-12)
Handled incoming phone calls and emails and resolved client queries to enhance satisfaction and retention
- Handled incoming phone calls and emails by responding promptly to customer inquiries
- Resolved client queries to enhance satisfaction and retention
- Conducted follow-ups on current files to ensure timely updates to customers
- Addressed and resolved currency and exchange account issues, providing comprehensive support
Regional Sales Manager (Central Africa) at AFRIMED SA (2017-03 – 2023-06)
Managed sales force and government relations, prepared marketing authorization applications
- Sales force management
- Relations with government agencies
- Preparation and submission of marketing authorization applications
- Customs and tax
- Reporting
Healthcare Information Systems Consultant at YOOMEE CAMEROON SA (2015-02 – 2017-02)
Analyzed deployment and maintenance of hospital IT solutions with focus on data security and system performance
- Analyzes the deployment and maintenance of hospital IT solutions
- Data security and user support
- Improvement of system performance and quality of healthcare services
Education
Diploma of Special Studies in Medical Visit in Medical Visit – Pan-African Marketing Institute (IPAM) (2012)
Higher Technician's Certificate in Marketing Techniques – Fotso Victor University Institute of Technology (UIT) (1997)
General Education Baccalaureate in Philosophy and Letters – Classical High School Abong-Mbang (1993)
