Gio Mickey Osh Ipsioco

Versatile and results-driven Professional with a unique hybrid background in real estate brokerage operations, high-stakes customer relations, and comprehensive administrative support. Proven track record of managing property portfolios, executing market analytics, optimizing social media ecosystems, and leading technical dispute resolution teams. Expert at implementing clean data systems, managing complex executive workflows, and driving operational efficiency.

Accredited Real Estate Agent - Joyful Homeland and ZA Properties

(2026)

• Client Advisory & Representation: Formulated strategic investment advice for diverse buyers and sellers, balancing nuanced budget specifications with property features while executing hard negotiations to secure optimized terms.
• Listing & Market Analysis: Structured highly accurate comparative market analyses (CMA) to maximize asset pricing accuracy; orchestrated omni-channel marketing frameworks spanning physical open houses, target localized ads, and social campaigns.
• Transaction Management: Owned the full-cycle transaction lifecycle by directing high-intent property tours and meticulously auditing purchase agreements, legal deeds, and regulatory documentation to ensure absolute compliance.

Social Media Specialist & Content Publisher - Independent Creator Portfolio / Direct Client

(2025 - 2026)

• Evaluated and responded to high-volume direct subscriber communications, successfully fostering engagement and increasing overall account audience retention.
• Managed complex digital asset workflows, categorizing extensive media vaults and generating highly compelling, brand-aligned editorial copy.
• Spearheaded deployment of systematic social pipelines by programming daily posts and setting up automated broadcast message arrays.

Dispute Resolution Analyst - TaskUs

(2024 - 2025)

• Spearheaded comprehensive internal investigations for complex, high-tier billing and service exceptions, protecting customer lifetimes value and reducing churn.
• Collaborated across cross-functional accounting, technical, and engineering units to provide seamless resolutions to systemic client pain points.

Data Systems Encoder & Client Solutions Specialist - Sonata PH

(2020 - 2024)

• Audited large-scale subscriber account details for enterprise telecom clients (AT&T), maintaining flawless database entries.
• Troubleshot technical network issues and accurately routed data infrastructure error logs to engineering personnel.

Customer Service Representative - Ibex Global

(2017 - 2019)

• Resolved high-stakes customer billing friction points under stringent SLA time constraints, consistently hitting performance benchmarks.

Bachelor - Environmental/Sanitary Engineering (In Progress) - National University (2020 - Present)

Associate Degree - Business Management - Stonebridge University (2014)