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Glydel Lumna

Glydel Lumna

CSR/VIRTUAL ASSISTANT

Talent
NIA ValenciaMember since September 24, 2026
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About

I experienced online teaching, customer service representative, and virtual assistance.

Experience

Korean-English Tutor at Philippine English Campus (PEC) (2011-12 – 2015-09)

Effectively taught Korean students to speak and write English. It was years of teaching and I also became the head teacher during my last year of teaching at PEC or known as the Philippine English Campus before it closed.

Customer Service Representative at Teleperformance (2019-01 – 2021-01)

I was able to work as a customer service representative at Teleperformance with a telecommunication account and was partly trained for an e-commerce account. Most of the time I'm on a graveyard shift. Working in a telecommunication company improved my communication and speaking skills.

Virtual Assistant at USA-based client (2021-03 – Present)

After I resigned from a call center, I landed a job as a virtual assistant for a client based in the USA. There I learned more about doing Microsoft database, newsletter and converting file.

Education

– Del Mar SDA Elem. School

– Blessed Mother College-High School

Bachelor of Science in Psychology – Xavier University - Ateneo de Cagayan (2007 – 2009)

Skills

CSR/VIRTUAL ASSISTANT

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