Grace Babas

Philippine Bar Passer and compliance professional with 13+ years of combined experience in insurance operations, banking compliance, legal advisory, regulatory risk assessment, and data privacy. Currently serving as Legal and Compliance Officer of KEB Hana Bank – Manila Branch, with experience supporting regulatory compliance programs, conducting risk-based compliance testing, maintaining regulatory inventories, assessing regulatory requirements, supporting regulatory examinations, and monitoring remediation of identified compliance gaps.

Legal and Compliance Officer - KEB HANA BANK – MANILA BRANCH - Makati City

(2025-11)

• Provide legal and regulatory advice and interpretation on BSP issuances and other applicable banking laws and regulations.
• Support the implementation and continuous enhancement of the Branch’s regulatory compliance management program.
• Develop and maintain the Branch Regulatory Register and monitor newly issued laws, regulations and regulatory requirements.
• Conduct regulatory risk assessment and assist in identifying, assessing and monitoring compliance risks.
• Conduct risk-based compliance testing and recommend corrective actions to strengthen internal controls and address identified compliance gaps.
• Assists the Compliance Officer for Privacy, supporting privacy compliance and data protection requirements.
• Serve as Corporate Secretary Support, providing corporate governance and documentation support.
• Assist in the preparation and implementation of the Annual Compliance Plan and periodic compliance monitoring reports.
• Monitor compliance violations, incidents and outstanding remediation items and escalate material or overdue matters to appropriate management.
• Draft legal opinions, compliance bulletins, memoranda, compliance advisories and other regulatory communications.
• Review contracts, policies, procedures and legal documents for compliance with applicable laws and internal requirements.
• Support regulatory reporting and monitoring activities and ensure submission of internal and regulatory requirements within prescribed deadlines.
• Monitor and investigate reported compliance incidents and recommend process improvements and control enhancements.
• Conduct compliance awareness and regulatory training for business and support units.
• Represent and support the Branch in litigation and other legal proceedings.
• Analyze root causes of significant process gaps and recommend corrective measures to improve controls, workflow efficiency and compliance.
• Maintain appropriate documentation and audit trails supporting compliance monitoring, regulatory examinations and management reporting.

Accounts Specialist – Group Insurance Administration - COCOLIFE - Makati City

(2012-11 - 2025-05)

• Managed end-to-end administration of group insurance policies, including application evaluation, enrollment, underwriting, policy issuance, endorsements and policy servicing.
• Conducted initial review and assessment of insurance applications and supporting documentation.
• Reviewed and evaluated claims documents and recommended approval or denial based on applicable policy terms and requirements.
• Ensured accuracy of benefit payouts, claims decisions and related documentation.
• Prepared claim denial notices and communicated claim evaluation results to clients.
• Administered policy contracts, memoranda of agreement and endorsements.
• Ensured compliance with applicable insurance, KYC, AML, Data Privacy, NDA and other regulatory and internal requirements.
• Prepared and reviewed insurance-related reports, including production, collection, claims experience and reinsurance reports.
• Conducted annual reviews, monitored claims experience and facilitated release of experience refunds.
• Prepared premium refunds, commissions and related financial reports.
• Monitored premium billings and collections and issued billing and collection notices.
• Responded to customer and client regulatory and policy-related concerns and provided administration guidelines orientation.
• Supported the implementation of process improvements to strengthen operational controls, efficiency and customer service.
• Provided training and guidance to junior team members on insurance administration, procedures and compliance requirements.
• Reviewed and approved application results, billings, collection notices and financial reports prepared by junior team members.
• Assisted in ensuring consistent application of insurance procedures and internal controls across assigned accounts.

Juris Doctor - Philippine Law School (2020-09 - 2024-06)

BSBA - Marketing Management - Adamson University (2017-06 - 2012-03)