Helbert Jhon Cordero

Motivated and reliable Customer Support Specialist with work-from-home experience handling live chat support and customer concerns. Skilled in communication, multitasking, customer assistance, and administrative support. Passionate about learning new tools and helping businesses provide excellent customer experience.

Customer Service Chat Support Representative at HDTF.LTD (2023-04 – Present)

• Assisted customers through live chat support.
• Resolved customer concerns professionally and efficiently.
• Managed multiple chats while maintaining service quality.
• Provided accurate information and support.
• Maintained positive customer experience and professionalism.
• Followed company procedures and support guidelines.

Senior High School in ICT Programming Strand – WRI COLLEGES RINCONADA (2020)