Irene Lazaro

To be the most loyal staff for a company. Has a full experience in work such as computer literate, supervisor, can give staff trainee, has a full knowledge in quality control and business coordinator in a company.

Operating Process Assistant / Operation Manager - YeahFresh Mart Corporation - Makati Warehouse

(2022-08 - 2026-08)

• Process order entry into the system (BACK-END)
• Liaise with customers to confirm orders
• Coordinate and work closely with Operations and Logistic in carrying out delivery orders
• Receipt printing the received order from the client
• Make sure that all the items are complete
• General customer service & administrative support
• Competency inaccurate data entry is essential

Operation Sales Manager - YeahFresh Mart Corporation - Makati Branch / Mandaluyong / BGC branch

(2022-08 - 2025-08)

• Maintain knowledge on available items online Apps Menu and side dishes and ensure optimal level of services to customers
• Assist customers to select appropriate side dishes and drinks and communicate any special requirement of online ordering
• All Department monitoring Purchase order, stockman, logistic, dispatching deliveries, monitor customer feedback
• Ensure appropriate record of all customer order to ensure no discrepancies in billing
• Provide assistance to customers and ensure optimal level of satisfaction in restaurant
• Provide assistance to supervisor and administer all cleaning job of warehouse
• Develop and maintain friendly relationship with regular patrons of warehouse and other branches
• Manage customer queries and ensure appropriate solution of all customer queries
• Coordinate with all department staff and customers and ensure timely delivery of all services

Quality Control Manager & Business Coordinator - DatangBaillu (Chinese Restaurant BGC) - BGC

(2018 - 2018)

Analyzing Sales Report

• Managing in restaurant operation, supervise staff in all aspects
• Cross checking Bank Statement and deposits in all company outlets
• Analyzing total food sales, consumption and food cost of restaurant
• Implementing Personal Hygiene and Quality Control
• Controlling petty Cash and Purchase for food items to be needed
• Documentation keeping and Office works

Cashier / Accounting / Service Crew - DatangBaillu (Chinese Restaurant) - Makati City Branch

(2018 - 2018)

• Chinese restaurant dining staff / Cashier
• Taking orders; assisting customer needs and satisfaction
• Taking / booking bulk orders for restaurants party and functions

Service Crew - All Tasty Franchise of Max's Restaurants - Pulilan Bulacan

(2002-12 - 2003-03)

Training / Internship under Nutritionist - Dietician III - Bulacan Provincial Hospital - Malolos Bulacan

(2001-09 - 2001-02)

Bachelor of Industrial Technology - Foods - Bulacan State University (1999 - 2003)