
Irish Sales
NOC Team Lead
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About
A strongly focused individual with the ability to complete tasks accurately in a fast-paced environment with conflicting deadline. Has analytical and interpersonal skills. Knowledgeable regarding the basic principles of IBS designing, planning and optimization in 2G, 3G, 4G, and 5G. Knowledgeable in Microsoft Word, Docs, PowerPoint, Excel, and Google Sheet for reports and presentation.
Experience
NOC Team Lead at GFiber | UBT1 (2025-12 – Present)
- Lead, mentor, and manage a team of 160 NOC engineers in a 24/7/365 environment, overseeing daily shift handovers, scheduling, and performance evaluations.
- Standardized incident response workflows by developing and updating over standard operating procedures (SOPs) and runbooks.
POC / Sr. Network Engineer at GFiber | UBT1 (2024-03 – 2025-12)
- Provide quality support to engineers, teaching network troubleshooting and Salesforce account configuration guidelines for resolving specific issues.
- Handle administrative tasks, including outage ticket management in ServiceNow, auditing, creating reports, and presenting them to the vendor manager.
Jr. Network Engineer at GFiber | UBT1 (2023-03 – 2024-03)
- Monitor network stability and performance using a network monitoring tools. (Netcracker, Altiplano, Axiros)
- Work with field technicians to troubleshoot alarms and network issues like no IP lease, connectivity down, and slow speeds and it includes checking, swapping of devices and configurations.
- Support with planned maintenance windows, including monitoring, logging, and confirming post-maintenance service restoration.
- Update customer accounts, including plan changes, adding/swapping/removing devices, and configure the Salesforce backend when issues arise with the BAU process.
RF Engineer - IBS | DAS - Small Cell - Private at ASIC Inc. (2020-02 – 2023-03)
- Conduct surveys at 30 IBS sites for data collection, including verifying dimensions, partitions, and identifying potential locations for cable routing, antennas, RHUs, and BBUs.
- Design 40 RF In-Building Solutions using IBWave and ICS Designer, plotting device locations based on survey data. This includes dimensioning the building, sectoring antennas, and analyzing signal strength for each area.
- Conduct indoor walk tests on sites with completed installations to assess signal strength, signal-to-noise ratio, and download/upload speeds.
Education
Bachelor of Science in Electronics and Communication Engineering – EARIST (2015-05 – 2020-07)
High School Diploma – Tiguion National High School

