CLIENT SERVICE SUPERVISOR - RADIOWEALTH FINACE COMPANY INC.
(2025-11)
- BOOKINGS- Responsible for the overall achievement of assigned booking targets through new client acquisition via online channels, responsible for administering activities related to client retention, achieves target on walk-in conversions, Responsible for requesting fund disbursement to release new client loans and ensure the booking monitoring is updated.
- CLIENT RELATIONS- Satisfactory answers to customers queries on product loan information, Dresses customer complaints and executes issues resolutions.
- COLLECTION MANAGEMENTS- Validate payment made through online platforms and ensure achievement of Online/Third Party Payment Channel targets, Endorsement of accounts for clean-up, request for Legal Accounts, request for Repossession of the delinquent accounts and ensure the collection monitoring is updated.
- CREDIT EVALUATION AND DOCUMENTATION- Ensures timely and accurate encoding of loan application into the system, checks that the loan application is properly filled out and accomplished and all requirements are complete, validate all documents submitted for approval and ensures registration and encumbrance registration in favor of Radiowealth Finance Company. INC. Reviews and monitors expiry dates of insurance policies and ensures their renewal and monitors all the unsubmitted precautionary docume
- ADMINISTRATION- Perform functions related to Cashiering in relation to cash and fund management, billing and on time payments of utilities, receives cash or checks collections made by the collector and signs the Generated Official Receipts (OR) from the system issued within the day and receiving payments from the repossession unit, prepares Daily Cash Collection Report (DCCR), monitors and controls the branch Petty Cash including replenishment and liquidation, check and replying all the email, r
CLIENT SERVICE REPRESENTATIVE - RADIOWEALTH FINACE COMPANY INC.
(2023-11 - 2025-11)
- BOOKINGS- Responsible to entertain the walk-in clients, repeat clients and endorsed by agents/dealer, receive all the possible requirements, encode all the approve application, cancel application and disapprove application in the system (SYNERGI), make all the loan contracts and assist the client while signing contracts.
- CLIENT RELATIONS- Satisfactory answers to customers queries on product loan information, Dresses customer complaints and executes issues resolutions.
- COLLECTION MANAGEMENTS- in the absence of the CSS I take over her role in Issuing the Generated Official Receipts (OR) from the System and other responsibility and call the 1-30 days past due clients.
- ADMINISTRATION- Responsible for pouching all the precautionary documents, encumbered collateral and other pertinent documents, checking and replying to the email, responsible for depositing the collection within the day.
PAYROLL PROCESSER - LGU-CSWD
(2022-01 - 2023-10)
Prepare the CAFOA and Payroll for Overtime of Regular&Casual Employee
COMPUTER ENCODER/ADMIN STAFF - LGU-CSWD
(2021-03 - 2023-10)
- Managed the filling of pertinent documents.
- Encoded all official letters
- Handled incoming calls from other departments.
- Received monthly reports from Units/Sub-offices
- Processed and dispatched all the communication letters to other department
- Monitored the monthly meetings of the Department Head and the Admin Officer.
- Responded to all incoming emails.
- Coordinated with Batangas and delivered relief goods during and after disaster.
LIAISON - LGU-CSWD
(2021-01 - 2021-01)
- Processed and followed up on Payroll's, PR's and PO's
TUTOR - DEPED&SANGGUNIANG KABATAAN PROGRAM
(2021-10 - 2021-12)
- Developed and prepared learning materials.
- Instructed two students in basic reading and comprehension skills.
- Taught foundational arithmetic operations
