Randolph Cenas

To pursue skill development in order to produce more productive work

Client Service Supervisor - RADIOWEALH FINANCE COMPANY INC. - Purok-5, Abaga, Lala, Lanao del Norte

(2021-01)

Responsible for the overall achievement of assigned booking targets through new client acquisition and retention.

• Satisfactorily answer customer queries on product loan information and services
• Ensures clients and agents are given timely loans update feedback in compliance TAT standards
• Addresses customer complaints and executes issues resolution
• Validates payments made through online platforms
• Ensures timely and accurate encoding of loan application and receipted payments into the system
• Perform functions related to cashiering in relation to cash and fund management, billing and on time payment of overall operation payables
• Prepares daily cash collection and booking reports
• Monitors payment arrangements ensuring compliance in the maintenance of accounts
• Controls and monitors petty cash funds at the same time processing fees collected and prepare liquidation

Sales Executive - HYKING MARINE TRADING - V. Rama Avenue, Brg. Calamba, Cebu City

(2020-11 - 2020-05)

• Provide support and assistant to every client's concern
• Identify selling possibilities through telemarketing & direct selling
• Set up appointments with potential clients and agent partners

On-The-Job Training - PHILIPPINE NATIONAL BANK (PNB) OZAMIZ BRANCH - JP Rizal Avenue Aguada, Ozamiz City

(2018-06 - 2018-08)

• Provide Administrative Support: Managing paperwork and organizing client files
• Provides assistant to every client concern

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - MARKETING MANAGEMENT - La Salle University, Ozamiz City (2019-06)

Ozamiz City City National High School (2014-03 - 2015-03)

Rufodela Cruz Memorial School (2010-03 - 2011-03)