Jamaica May Samson
Customer-oriented Tourism Management student with experience in hospitality, front desk operations, and customer service
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About
Customer-oriented Tourism Management student with experience in hospitality, front desk operations, and customer service. Completed 600-hour hotel internship at Victoria's Hotel Caticlan handling guest relations and front desk support. Skilled in communication, customer assistance, and administrative tasks. Consistent honor student from Senior High School to present.
Experience
Sales Inquiry Assistant - Kuya Enan Honda Civic
(2024-01 - 2025-12)
- Assisted customers with sales inquiries and product information
- Responded to client concerns professionally
- Maintained positive customer relationships and communication
Front Desk / General Manager Intern - Victoria's Hotel Caticlan
(2026-03 - 2026-05)
600 Hours
- Assisted guests with check-in and check-out procedures
- Answered guest inquiries and handled customer concerns
- Supported hotel front desk and administrative operations
- Coordinated with departments to ensure guest satisfaction
Travel and Tours Intern - Mad Sun Travel and Tours
(2024-07 - 2024-08)
200 Hours
- Assisted with travel bookings and customer inquiries
- Supported daily office and documentation tasks
- Helped prepare travel information for clients
Education
Bachelor of Science - Tourism Management - POLYTECHNIC UNIVERSITY OF THE PHILIPPINES STA.MESA (2022-01)
Senior High School - Tourism Operations (TOPE/TVL) - STI COLLEGE MARIKINA (2020-01 - 2022-12)
