Jane Dulay

Dedicated and reliable professional with over 7 years of experience in office administration and customer service. Skilled in handling customer inquiries, processing orders, maintaining records, and providing administrative support. Detail-oriented, organized, and adaptable, with strong communication skills and a commitment to delivering quality service and efficient work.

Office Staff & Customer Service Rep. at JENV RTW Trading (2018-01 – Present)

• Assisted customers with inquiries and provided timely technical and sales support.
• Processed, monitored, and tracked customer orders to ensure accurate and timely delivery.
• Handled customer concerns and provided appropriate assistance to ensure customer satisfaction.
• Reviewed and approved social media content to maintain brand consistency and quality.

Intern / Student Teacher at Industrial Valley Elementary School (2026-01 – 2026-03)

• Assisted teachers with classroom management, daily learning tasks, and instructional delivery.
• Supported students individually and in groups during classroom activities and exercises.
• Prepared instructional materials and maintained an organized, positive learning environment.
• Participated in school programs, department meetings, and teaching-related academic events.

Intern / Student Teacher at Incore Builders & Development (2025-06 – 2025-08)

• Assisted project teams with general office management and construction-related tasks.
• Supported daily operations, administrative documentation, and record maintenance.
• Organized technical documents, project logs, and administrative files systematically.
• Gained practical experience in workplace procedures, safety compliance, and construction operations.

Bachelor of Technical-Vocational Teacher Education in Civil Technology – Marikina Polytechnic College (2022-01 – 2026-12) Magna cum laude