Janen Prudente

Real Estate Research Specialist with experience in skip tracing, property ownership research, heir and genealogy research, lead generation, cold calling, and CRM management. Skilled in conducting nationwide U.S. property research using county recorder systems, deeds, probate records, and public databases. Experienced using PeopleFinders, Intelius, LandGlide, Ancestry.com, and Zoho CRM to identify property owners, verify contact information, and manage organized lead pipelines for real estate acquisitions teams.

Real Estate Research Specialist at Amazing Assets LLC (2025 – 2026)

• Conducted advanced skip tracing using PeopleFinders, Intelius, LandGlide, and U.S. county recorder systems.
• Performed multi-state property ownership, deed, probate, and public records research.
• Executed heir and genealogy research using Ancestry.com.
• Completed up to 300 outbound dials per day supporting verification and appointment setting.
• Managed and updated lead status in Zoho CRM to track outreach progress, verification results, and appointment scheduling.

Customer Service Representative at Hinduja Global Solutions (2024 – 2025)

• Provided inbound voice and email support.
• Handled approximately 50 calls/day and 12–15 emails/hour.
• Achieved up to 100% QA scores in email-based customer support.
• Used company-provided email templates to ensure accuracy and compliance.

Cruise Ship Management – John B. Lacson Foundation Maritime University

Special Science Class – Dumangas National High School