Janice Cagalawan

Dedicated, compassionate and detail-oriented professional with experience in banking, cashiering, customer service and has basic level of understanding in Bookkeeping. Eager to work in an environment which encourages me to succeed and grow professionally where I can utilize my experiences and skills appropriately while giving the best of my capabilities for the growth and profitability of the company.

Bank Cashier at PBCOM Rural Bank / Producers Savings Bank (2019-01 – 2024-12)

Served as paying and receiving teller handling all types of deposit products and loan releases with focus on customer service excellence and operational efficiency.

• Maintained efficiency in operating procedures to ensure proper money handling.
• Maintained accuracy in opening and closing cash registers daily.
• Established good relationships with customers and promoted bank's top services.
• Monitors daily and ensure availability of cash in ATM Machine.
• Transacts ECpay, Pesonet and Western Union Transactions.
• Prepare monthly financial reports/schedules which includes AP, AR, MA, Bank reconciliation statement for cash in bank and cash in other banks and Bank Prem schedules and related documents by collecting and reviewing data.
• Manage subsidiary ledgers and maintain the general ledger.
• Document and summarize accounts and transactions to reconcile Due From Head Office floats.
• Verify signatures on all transactions which includes deposit, withdrawals and opening of deposit accounts.
• Replenish petty cash funds/expenses of the branch and prepares cash advances for approval.
• Custodian of Loan collaterals and bank's Accountable forms.
• Serve as paying and receiving teller on all types of Deposit Products and accommodates loan releases.
• Accepts loan payments/MFL/SL Remittances.
• Records daily bank transactions.
• Reduced waiting time for clients by providing quick services.
• Cross-selling of bank products and Services.
• Maintaining confidentiality with all transactions.
• Build strong relationships with customers.
• Entertain client queries with regards to loans.
• Process and Release loans to the system.
• Performed general office duties such as filing and organizing especially on credit file documents.
• Ensures that new clients will grow into a loyal customer based in a specialist niche market by enhancing customer relationship focus.

Teller at PBCOM Rural Bank (2018-01 – 2019-12)

Served as paying and receiving teller on all types of deposit products and accommodated loan releases.

• Serve as paying and receiving teller on all types of Deposit Products and accommodates loan releases.
• Accepts loan payments/MFL/SL Remittances.
• Records daily bank transactions.
• Reduced waiting time for clients by providing quick services.
• Cross-selling of bank products and Services.
• Maintaining confidentiality with all transactions.
• Build strong relationships with customers.

Loans Processor / Filing Clerk at Banco Dipolog Incorporated (2017-01 – 2018-12)

Processed loans and managed loan documentation with focus on client relations and filing organization.

• Entertain client queries with regards to loans.
• Process and Release loans to the system.
• Performed general office duties such as filing and organizing especially on credit file documents.
• Ensures that new clients will grow into a loyal customer based in a specialist niche market by enhancing customer relationship focus.

Bachelor of Science in Business Administration - Major in Financial Management – Northern Bukidnon State College (2015-01 – 2016-12)