Jasmin Natavio

Licensed Psychometrician and Magna Cum Laude BS Psychology graduate with experience in clinical settings, human resources, applicant screening, candidate assessment, customer operations, and confidential records management. Experienced in supporting psychological and administrative processes, coordinating with applicants and employees, maintaining sensitive information, and evaluating candidates through structured assessments and technical simulations. Strong in communication, organization, attention to detail, documentation, and interpersonal skills.

Able to work professionally with different individuals, maintain confidentiality, and handle multiple responsibilities in fast-paced environments. Also experienced in CRM and administrative systems, providing additional technical and organizational capabilities.

Operations Validator – Travel Account at Teleperformance (2024-09 – 2026-08)

• Conducting final-stage interviews and evaluating candidates through technical simulations based on actual scenarios.
• Assessed candidates' technical knowledge, problem-solving abilities, communication skills, and ability to handle account-related situations.
• Provided feedback and recommendations based on candidate performance during evaluations.
• Manage end-to-end customer travel requests and bookings, using Amadeus, Farelogix, and Salesforce while resolving booking concerns, coordinating with internal teams, and ensuring precise solutions.

Clinical Psychologist Intern at The Clinic of the Holy Spirit, Inc. (2023-09 – 2023-11)

• Maintained and organized confidential patient profiles and clinical records.
• Supported daily clinic operations, including patient coordination, documentation, scheduling, and other administrative tasks.
• Assisted clinical staff with patient-related tasks while maintaining appropriate professional boundaries, confidentiality, and sensitivity.
• Handled sensitive patient information with professionalism, discretion, and attention to detail.
• Supported administrative processes necessary for the smooth operation of the clinical setting.

Human Resource Intern at Fil-Global Lending Services Corporation (2024-02 – 2024-03)

• Supported onboarding activities by preparing documents, coordinating requirements, and assisting new hires throughout the onboarding process.
• Assisted with day-to-day HR administrative tasks, including documentation, employee records management, and coordination with internal teams.
• Helped communicate with applicants and employees regarding schedules, requirements, and other HR-related concerns.
• Tasked with applicant and employee records management while maintaining confidentiality.
• Assisted in maintaining organized documentation throughout the recruitment and onboarding process.

GoHighLevel Virtual Assistant (Home Inspection Industry) at EchoDesk (2025-08 – 2026-08)

• Maintained CRM data through contact organization, tagging, pipeline updates, and regular record management.
• Oversaw lead and contact information in GoHighLevel, keeping pipelines organized and tracking 100+ homeowner and property inspection leads.
• Created, updated, and monitored automated workflows for email and SMS follow-ups, appointment reminders, forms, and funnels to support consistent lead communication.

Bachelor of Science in Psychology – Adamson University (2024)