Jay Fer
ACCOUNT MANAGER/COLLECTION SPECIALIST
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About
BUSINESS AND PERSONAL ACCOUNTS SPECIALIST OUTBOUND/INBOUND/EMAIL REPRESENTATIVE SKIP TRACING EXPERT
Experience
ACCOUNT MANAGER/COLLECTION SPECIALIST - ACQUIRE INTELIGENCE - 1800 Building Eastwood City Q.C
(2024-06 - 2026-06)
- BUSINESS AND PERSONAL ACCOUNTS SPECIALIST
- OUTBOUND/INBOUND/EMAIL REPRESENTATIVE
- SKIP TRACING EXPERT
- Handles personal portfolio to reach monthly target. From sending Notice of assignment, Default notice, S88 notice, and possible legal referral.
- Account recovery and process for Business loans, Credit card, Auto loans, and Personal loans.
- Providing the best payment option and settlement available to our clients.
- Gathering and consolidates data from public and private database to put into a single platform to use for account recovery process.
MEDICAL BILLING - VALOR GLOBAL - One Campus Place Taguig
(2022-01 - 2024-03)
- OUTBOUND/INBOUND/EMAIL/CHAT SUPPORT REPRESENTATIVE
- CLAIMS AND DISPUTES ASSOCIATE
- Providing accurate billing details, claim coverage, and out of pocket charges to patients, healthcare providers and insurance companies.
- Providing support to claim disputes and rejections both from patients and healthcare providers.
ACCOUNT REPRESENTATIVE - WNS - 20th Floor Exxa Tower Bridgetown Q.C
(2019-12 - 2022-01)
- OUTBOUND/INBOUND/EMAIL REPRESENTATIVE
- TECHNICAL AND SALES REPRESENTATIVE
- Providing Technical Support for Internet and Telco services from DSL, WIFI, VOIP, and Mobile Data.
- Selling/Upselling for upgrades and additional mobile services and recommends suitable products both existing and potential customers to understand their needs
CASE MANAGER/COLLECTIONS REPRESENTATIVE - COLLECTION HOUSE INTERNATIONAL - 21st Floor Exxa Tower Bridgetown Q.C
(2018-01 - 2019-12)
- BUSINESS AND PERSONAL ACCOUNTS SPECIALIST
- OUTBOUND/INBOUND/EMAIL REPRESENTATIVE
- Account recovery and process for Business loans, Credit card, Auto loans, and Personal loans.
- Providing the best payment option and settlement available to our clients.
Education
Elementary - Baliuag North Central School (1993 - 2000)
Secondary - Francisco P. Felix Memorial National High School (2000 - 2004)
College - Baliuag University (2004 - 2006)
