Jayraul Gemino
IT TECHNICAL SUPPORT ENGINEER
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About
To obtain a challenging IT role where I can leverage my experience in systems administration, network support, and user assistance to enhance organizational efficiency and service reliability.
Experience
IT TECHNICAL SUPPORT ENGINEER - Shobe's Construction Services
(2025-01 - 2026-01)
Provided end-user technical support and maintained IT systems and networks. Troubleshot hardware/software issues, CCTV managed user accounts, and handled system installation and configuration. Ensured smooth IT operations, minimized downtime, and supported ongoing IT projects.
IT Support Staff - PC Market Center - CSI Mall Lucao
(2024-01 - 2025-01)
Managed IT systems including networks, Wi-Fi, and servers. Diagnosed and resolved hardware and software issues, including troubleshooting and repairing desktops, laptops, and printers. Performed preventive maintenance, upgrades, and system installations while providing technical support and training to staff on IT equipment and documentation.
Education
Bachelor of Science - Information Technology - Lyceum-Northwestern University (2020-01 - 2024-01)
Senior High School - ICT (Information Communication Technology) - Dagupan City National High School (2018-01 - 2020-01)
Junior High School - Dagupan City National High School (2013-01 - 2017-01)
Elementary - Doña Victoria Q.
Zarate Elementary
School (2011-01 - 2012-01)
