Jayson Canlas

Detail-oriented and adaptable Medical Virtual Assistant with experience in medical records coordination, secure data handling, and healthcare documentation. Skilled in managing provider communications, monitoring portals, and ensuring HIPAA-compliant workflows. Dedicated to streamlining processes, maintaining accuracy, and supporting healthcare teams with reliable administrative assistance.

Process Associate / Health Care at GENPACT PHILIPPINES (2024-02 – 2026-02)

• Creating and maintaining scheduling charts for medical records patients
• Ensuring confidentiality and security of patient scheduling charts and medical records
• Preparing concise summaries and status reports for internal teams

CUSTOMER SERVICE SUPPORT at KMCMAGS SOLUTION (2023-01 – 2023-12)

• Develop and maintain relationships with assigned clients
• Ensure timely delivery of products and services to clients and follow up on client feedback and concern
• Identify and pursue new sales opportunities within assigned accounts

MARKET RESEARCH AGENT at DYNATA CEBU (2022-02 – 2022-12)

• Clean and analyze survey data using statistical software to identify trends and insights
• Present survey findings and recommendations

Consumer Electronics – Limay Polytechnic College (2011 – 2013)

Business Administration – Limay Polytechnic College (2013 – 2017)