Jayson Canlas
Medical Records Retrieval Specialist
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About
Detail-oriented and adaptable Medical Virtual Assistant with experience in medical records coordination, secure data handling, and healthcare documentation. Skilled in managing provider communications, monitoring portals, and ensuring HIPAA-compliant workflows. Dedicated to streamlining processes, maintaining accuracy, and supporting healthcare teams with reliable administrative assistance.
Experience
Process Associate / Health Care at GENPACT PHILIPPINES (2024-02 – 2026-02)
- Creating and maintaining scheduling charts for medical records patients
- Ensuring confidentiality and security of patient scheduling charts and medical records
- Preparing concise summaries and status reports for internal teams
CUSTOMER SERVICE SUPPORT at KMCMAGS SOLUTION (2023-01 – 2023-12)
- Develop and maintain relationships with assigned clients
- Ensure timely delivery of products and services to clients and follow up on client feedback and concern
- Identify and pursue new sales opportunities within assigned accounts
MARKET RESEARCH AGENT at DYNATA CEBU (2022-02 – 2022-12)
- Clean and analyze survey data using statistical software to identify trends and insights
- Present survey findings and recommendations
Education
Consumer Electronics – Limay Polytechnic College (2011 – 2013)
Business Administration – Limay Polytechnic College (2013 – 2017)
