Jayson Parcon

I am a dedicated and results-driven BPO professional with nearly 10 years of experience supporting international clients. I specialize in customer service, sales, fraud and dispute analysis, intake, and financial accounts. I am committed to delivering high-quality service, solving problems, and building lasting client relationships. I bring strong communication, problem-solving, and teamwork skills, with a passion for helping others and contributing to business success.

Results

Driven • Client Focused • Ready to Contribute • Hardworking • Resilient • Straightforward

LinkedIn Lead Generation Specialist at Luxury Sassy Escapes (2025-12 – 2026-09)

• Generated qualified travel leads through LinkedIn outreach and engagement.
• Built and managed a targeted prospect list, sent personalized messages, and followed up with interested leads.
• Captured lead details in CRM and tracked follow-ups to support the sales pipeline.
• Collaborated with the team to book discovery calls and convert leads into clients.
• Helped promote the brand’s travel services and special offers to a global audience.

Intake Specialist at Full Potential Solutions (2024-12 – 2025-12)

• First contact for disability benefit inquiries (SSA).
• Asked targeted questions to determine eligibility using Social Security’s pre-qualification guide.
• Processed and evaluate disability claim information.
• Handle client concerns and provide accurate information and solutions.
• Maintain detailed records and ensure compliance with company standards.
• Collaborate with team members to achieve service goals.

Lead Generation Specialist – Remote Setup at GCCS Company (2024-01 – 2024-11)

• Generated and qualified business leads through outbound calls and email outreach.
• Used CRM tools to track and manage prospects, update lead status, and schedule follow-ups.
• Collaborated with the sales team to set appointments and support conversion goals.
• Maintained accurate records and met daily/weekly targets.

Sales & Outbound Calling

10 years of sales experience (cold calling for 5 years). Handled multiple products (flowers, Telco, home/internet/cable/wireless, AT&T Business), real estate, dental aligners, and disability insurance. Used dialer with client-provided prospect numbers (200–300 calls/day). Followed a structured sales process: greet → explain → acknowledge objections → ask targeted questions → offer solution → close. Favorite close: “Let me go ahead and sign you up now.” Highest monthly pay: ₱80,000.

Associate in Hotel and Restaurant Management – University of Perpetual Help System Dalta

Diploma in Computer and Electronic Technology – STI Tagum