Senior Quality Controls Analyst - QA, Controls & Business Process - Arch Global Services (Philippines) Inc. - Taguig City
(2024-04 - 2025-03)
Quality Controls Analyst - QA, Controls & Business Process - Arch Global Services (Philippines) Inc. - Taguig City
(2021-01 - 2024-03)
- Conducted a data integrity review/QA for three distinct teams and workstreams by checking the data entered into the system against raw data and supporting documents. After providing feedback and remediation to the team for each Analyst, the Operations Manager utilized the QA results to determine the analyst's quality score and RAG rating.
- Performed the premium reconciliation process, which involves checking unallocated cash and written versus paid premiums. This process helps identify if there's any unclosed payment and premium discrepancies.
- Prepared control reports, cash stats, and endorsement dir. reports to validate the large premium movement, trends, and incorrect data. This analysis helps identify discrepancies and ensures that financial records are accurate and up-to-date.
- Prepared and analyzed calculations and supporting documents for various policies pertaining to the SOX audit and the external audit samples.
- Provided coaching to Operations Analysts to assist them in analyzing documents, premium calculations, and deduction calculations, also gave insights to the team for the improvement of standard work processes.
Operations Analyst - Operations, Account and Reconciliation - Arch Global Services (Philippines) Inc. - Taguig City
(2016-07 - 2020-12)
- Quality evaluation of our team's data entry into the system.
- Checked for data errors from Postbound and Underwriter.
- Entered and analyzed policies to be input into the system.
- Generated and assigned risk-capture intake from DMS uploads and emails.
- Reviewed and amended control report errors in the database.
- Closed received premium transactions.
- Reconciled closings written and paid premium.
- Interpreted data, analyzed results, and provided ongoing reports.
Accounting Specialist - Accounts Receivable & Tax - Intelligent Beauty Skin Solutions Inc. - San Juan City
(2014-06 - 2016-03)
- Prepared AR – employees accounts aging schedules.
- Updated and reconciled subsidiary of accounts receivable of the employees.
- Responded to queries on AR employees' accounts in a timely manner with coordination to Branch Accountants.
- Prepared credit memo, debit memo, and invoices receivable related accounts.
- Coordinated to Payroll master regards to salary AR deductions every pay day.
- Reported to Accountants in any discrepancies and reconciling accounts related to accounts receivables.
- Prepared accounts receivable summary of resigned employees for final pay deductions.
- Prepared Monthly Alpha List of withholding taxes (BIR Data Entry).
- Prepared creditable withholding tax certification (BIR Form 2307).
- Recorded of petty cash accounts and advances for liquidation.
- Maintained manual records of BIR Books of Accounts.
- Reported to Tax Accountants in any discrepancies and reconciling accounts related to tax matters.
- Encoded BIR relief and validation.
Accounting Staff - Payroll & Billing - Blue Collar Manpower Services Inc. - Makati City
(2013-04 - 2014-03)
- Handled payroll (SM Hyper Projects, Philippine National Bank Visayas Branch Projects, and other small projects).
- Held responsible in preparation of billing statements and billing invoices.
- Held responsible in preparation of journal vouchers, check and check vouchers.
- Took charge in preparation of salary loan schedule.
- Monitored loan balances.
- Sent fund transferred letter every payroll.
- Converted files to be uploaded on PNB accounts.
- Held responsible in proper encoding of intercompany disbursement, and petty cash replenishment.
