Workforce Software Consultant at Accenture Inc. (2023-01 – Present)
- Collaborate with global cross-functional teams to gather requirements, perform system configuration, execute UAT, and manage production rollouts.
- Resolve Time and Attendance/Integration incidents and manage change requests through Azure DevOps and ServiceNow; perform root-cause analysis and implement fixes to improve system reliability.
- Create technical documentation and knowledge-transfer materials for support teams and client administrators.
- Execute queries using dbVisualizer to check and update fields on the database.
Software Engineer at INFOR PSSC (2022-07 – 2022-12)
- Developed and maintained APIs and integrations using proprietary platform languages for enterprise clients, focusing on secure data exchange and error handling.
- Worked within Agile teams using Jira to triage issues, complete sprint tasks, and participate in code reviews and pair programming sessions.
IT Analyst/Programmer at Country Funders Finance Corp. (2021-12 – 2022-07)
- Refactored PHP financial applications and optimized database queries to improve performance and maintainability.
- Implemented RESTful integrations with payment and reporting services; managed IIS deployments and production hotfixes.
Application Developer at Integrated Security and Automation Inc. (2019-04 – 2021-12)
- Developed scripts and maintained BIR-accredited applications using Python/Django.
- Integrated RFID and printer hardware and provided ongoing optimization and support.
