Jeff Sp
Asst. HR/Training Manager
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About
Passionate Hotel HR/Training Manager skilled in creating and executing training programs that enhance employee capabilities, elevate guest satisfaction, and optimize operational efficiency. Proficient in identifying training needs, developing engaging content, and fostering a culture of continuous learning.
Experience
Manages the entire training process and employee engagement initiatives, encompassing rewards, monthly town hall gatherings, focus group discussions, orientation for new hires, fostering a service-oriented culture, behavioral training, mandatory government sessions, and academic partnerships. Responsible for supervising the company's Performance Management and Career Development efforts.
Education
Master’s in Business Administration (MBA)
Philippine Christian University
Completed - 2023
Teaching Certificate Program
Professional Education
Arellano University
Completed – 2014
BS Hotel and Restaurant Management – Cum Laude
Centro Escolar University
Completed – 2011
