Jenny Sugalan
IT SUPPORT SPECIALIST
Talent
Mandaluyong CityMember since July 4, 2026
PythonMySQLGoogle ColabTechnical SupportTroubleshootingIt SupportPhp Developer
·
Hire this person
Send a job offer directly to this candidate
PythonMySQLGoogle ColabTechnical SupportTroubleshooting
About
IT graduate with hands-on internship experience in technical support, troubleshooting, software installation, and hardware maintenance. Skilled in providing Level 1 IT support, diagnosing hardware and printer issues, and developing web and machine learning applications. Seeking an IT Support or Help Desk role where I can contribute technical skills while continuously learning and growing.
Experience
Intern - IT Support | Programmer at Taguig City Hall (2026-01 – 2026-04)
- Provided daily technical support to city hall staff, troubleshooting computer hardware and software issues
- Diagnosed and resolved printer problems including driver errors, connectivity issues, and paper jams
- Managed IT inventory, tracked equipment, and assisted with asset documentation and logs
- Installed, configured, and maintained software applications on office computers
- Delivered Level 1 technical support to employees by resolving software, hardware, and printer issues while escalating complex incidents when necessary
Education
Bachelor of Science in Information Technology – JOSE RIZAL UNIVERSITY (2022-08 – 2026-06)
Mobile Application and Web Development – STI STA. MESA (2020-09 – 2022-08)
Skills
IT SUPPORT SPECIALIST
