Jesse Bueno

A results-driven Assistant Director of Sales Operations with a strong track record of streamlining sales processes, driving revenue growth, and empowering teams to perform at their best. With a strategic mindset and a passion for continuous improvement.

Sales Operations Lead at Nexon Asia Pacific (2025-10 – 2026-06)

Mainly responsible for optimizing sales processes, managing operational workflows, and enabling the sales team to achieve revenue goals efficiently. This role acts as the bridge between sales strategy and execution, ensuring that systems data, and processes support business growth.

• Manage pipeline health, forecast accuracy, and revenue tracking.
• Automate business reviews, pipeline analysis, and performance reporting.
• Streamline sales processes and operational workflows.
• Partner with Global Operations, Finance, and Compensation teams to ensure alignment.
• Maintain CRM data integrity across Salesforce, Dynamics 365, and related systems.
• Track KPIs and growth initiatives through dashboards and analytics.
• Administer CRM platforms and automation tools to improve efficiency.
• Drive seamless integration across Outlook, Teams, ERP, and other business systems.
• Collaborate with Sales, Marketing, Finance, and Operations to align priorities and resolve issues.
• Support annual planning, quota setting, and territory coverage modeling.

Assistant Director of Sales Operations at Salesroads (2019-02 – 2024-01)

Designed and executed sales strategies that consistently exceeded revenue goals. Streamlined sales operations and CRM systems, boosting efficiency and user adoption. Improved forecasting accuracy by 20% through advanced analytics and predictive modeling. Built and led high-performing sales teams, driving a 15% rise in productivity. Recognized for enhancing revenue, productivity, and overall sales performance.

Sales Operations Assistant Manager at Salesroads (2014-02 – 2019-02)

As a Sales Operations Assistant Manager, I support the sales team by optimizing processes, implementing effective strategies, and ensuring smooth daily operations. I assist in sales forecasting, pipeline management, and performance tracking while maintaining CRM systems and sales tools. My role involves analyzing sales data, generating reports, and streamlining workflows to enhance efficiency and drive revenue growth.

I also collaborate with cross-functional teams, provide sales training, and contribute to the development and execution of sales strategies.

Call Quality Analyst at VXI Global Solutions (2013-01 – 2014-01)

Service Director / Training Manager at United Airlines Holdings (2010-01 – 2013-01)

Cargo Logistic Officer at Lufthansa Cargo (2008-01 – 2010-01)

Training Manager at United Airlines Holdings (2003-01 – 2008-01)

Customer Service Representative at United Airlines Holdings (1999-01 – 2003-01)

Bachelor Of Science in Hotel and Restaurant Management (1993-06 – 1997-10)

Six Sigma Black Belt – Six Sigma PH (2014-10 – 2014-10)