Jhunnel Bitangcol

Motivated IT Support professional with hands-on experience in network troubleshooting, system security, and hardware maintenance. Skilled in PABX, CCTV/NVR systems, VLAN configuration, and preventive IT operations. Strong problem-solving abilities, with a commitment to delivering secure and efficient IT services.

I.T Associate – Technical Support Sumi Philippines Wiring Systems Corporation 📅 June 2025 – Present Provided technical support for users, hardware, and network issues. Configured and maintained CCTV/NVR and PABX systems. Assisted in securing systems against digital threats through monitoring and troubleshooting.

I.T Associate – Administrative and Security Sumi Philippines Wiring Systems Corporation 📅 Aug 2024 – June 2025 Handled administrative tasks while supporting IT security operations. Ensured systems were running smoothly and securely. Helped implement security best practices for internal users

Networking: VLAN Configuration, IP Addressing, Telnet, Network Tracing, Basic Switching & Routing Systems & Security: Windows 10/11, Windows Server (basic), Active Directory, Endpoint Security Telephony & Hardware: PABX Operations, CCTV/NVR Maintenance, Printer Troubleshooting, Computer Hardware Repair Soft Skills: Problem-Solving, Critical Thinking, Teamwork, Time Management, Multitasking