Joanna Gendrano

Managing staff Liquidation and reimbursement of finances Monitoring essential needs

Household Administrator - Romulo's Residence

(2026-03)

• Managing staff
• Liquidation and reimbursement of finances
• Monitoring essential needs
• Monitoring monthly bills
• Paper works and admin
• Managing weekly schedule
• Managing home maintenance
• Managing request for a budget for essential needs

Sales Executive - Gateway Motor Cebu Inc. (Mitsubishi Greenhills)

(2025-11 - 2026-03)

• Showroom duty (assist walk-ins)
• Contacting potential and existing customers on the phone, by email and in person
• Handling customer questions and inquiries
• Managing the sales process through specific software programs
• Preparing and sending quotes and proposal
• Participating in sales team meeting
• Bank and corporate saturation
• FB page boosting and posting in social media

Financial Advisor - Allianz PNB Life Insurance, Inc.

(2024-12 - 2025-08)

• Actively promote and sell life insurance and investment products to bank customers
• Build and maintain relationship with bank staff to generate referrals and leads
• Conduct financial needs analysis to recommend suitable financial solutions
• Provide after-sales service and ensure customer satisfaction and retention
• Prepare and submit sales reports and forecast to management
• Ensure compliance with regulatory guidelines and company policies

Sales Consultant - Autohub Group of Companies (Ford Global City)

(2024-05 - 2024-09)

• Showroom duty (assist walk-ins)
• Contacting potential and existing customers on the phone, by email and in person
• Handling customer questions and inquiries
• Managing the sales process through specific software programs
• Preparing and sending quotes and proposal
• Participating in sales team meeting
• Building and maintaining a CRM database
• Bank and corporate saturation
• FB page boosting and posting in social media

Sales Executive - Iconic Dealership Inc. (Isuzu Pasig)

(2021-02 - 2024-02)

• Showroom duty (assist walk-ins)
• Researching prospects and generating leads
• Contacting potential and existing customers on the phone, by email and in person
• Handling customer questions, inquiries and complaints
• Managing the sales process through specific software programs
• Preparing and sending quotes and proposal
• Setting sales goals and developing sales strategies
• Building and maintaining a CRM database
• Visit orphan accounts and repeat clients
• Bank and corporate saturation
• FB page boosting and posting in social media
• Schedule after sales training
• Participating in sales team meeting

Sales Executive - Autoperfection (Foton Pasig)

(2019-05 - 2019-09)

• Showroom duty (assist walk-ins)
• Researching prospects and generating leads
• Contacting potential and existing customers on the phone, by email and in person
• Handling customer questions, inquiries and complaints
• Participating in sales team meeting
• Preparing and sending quotes and proposal
• Setting sales goals and developing sales strategies

Sales Executive - Motormall NCR, Inc. (Hino Pasig)

(2016-02 - 2019-02)

• Showroom duty (assist walk-ins)
• Researching prospects and generating leads
• Contacting potential and existing customers on the phone, by email and in person
• Handling customer questions, inquiries and complaints
• Participating in sales team meeting
• Preparing and sending quotes and proposal
• Setting sales goals and developing sales strategies
• Manning at the mall display and truck events
• Corporate saturation
• Schedule after sales training
• Building and maintaining a CRM database
• Visit orphan accounts and repeat clients
• Bank and corporate saturation
• FB page boosting and posting in social media

Sales Executive - Motormall NCR, Inc. (Suzuki Pasig)

(2012-01 - 2012-04)

• Showroom duty (assist walk-ins)
• Contacting potential and existing customers on the phone, by email and in person
• Participating in sales team meeting
• Preparing and sending quotes and proposal
• Manning at the mall display

Office Staff - Cargoserv Forwarders Inc.

(2010-02 - 2011-07)

• Sort and distribute files and documents in a timely manner
• Create and update records ensuring accuracy and validity of information
• Perform receptionist duties when needed

B.S. - Hotel and Restaurant Management - Pamantasan Lungsod ng Pasig (2003 - 2006)

Secondary - Rizal High School (1999 - 2003)

Primary - Caniogan Elementary School (1993 - 1999)